Synergix-branded vans and lorries lined up outside a warehouse at dusk

Synergix / Vehicle guide

Find your vehicle.

Compare vans, lorries and artics. Check the size, payload and unloading equipment for your job.

Nine sizes. One clear guide.

Select a picture for the vehicle guide. Figures are indicative load space and payload; confirm the actual body, doors and equipment. UK pallet guide: 120 × 100 cm.

Small van catalogue illustration

Small van

A practical starting point for urgent parts, documents, samples and compact business deliveries.

Planning load space · L × W × H
1.20 × 1.00 × 1.00 m
Planning payload
400 kg
UK pallet guide
1 space

Body and equipment options
Panel van. Ask about refrigerated options for the goods and route.

A pallet footprint can fill the planning floor area. Include any overhang and confirm the door opening.

Short wheelbase van catalogue illustration

Short wheelbase van

Useful for stock, tools and smaller pallet loads that need more room than a small van.

Planning load space · L × W × H
2.40 × 1.20 × 1.20 m
Planning payload
900 kg
UK pallet guide
2 spaces

Body and equipment options
Panel van. Refrigerated options by enquiry.

Wheel arches, the bulkhead and door opening can restrict wide or tall items.

Long wheelbase van catalogue illustration

Long wheelbase van

More floor length for equipment, boxed stock, signage and longer items on dedicated courier work.

Planning load space · L × W × H
3.60 × 1.20 × 1.80 m
Planning payload
1,250 kg
UK pallet guide
3 spaces

Body and equipment options
Panel van. Refrigerated options by enquiry.

Measure the usable width at the narrowest point, including between wheel arches.

Extra long wheelbase van catalogue illustration

Extra long wheelbase van

Extra length for bulky, lighter consignments and long items that need an enclosed vehicle.

Planning load space · L × W × H
4.20 × 1.20 × 1.80 m
Planning payload
1,100 kg
UK pallet guide
4 spaces

Body and equipment options
Panel van. Discuss specialist temperature requirements separately.

A longer van does not automatically carry more weight. Check payload as well as floor length.

Luton van catalogue illustration

Luton van

A wider box-shaped load area for bulky stock, furniture and light palletised deliveries.

Planning load space · L × W × H
4.00 × 2.00 × 2.00 m
Planning payload
1,100 kg
UK pallet guide
6 spaces

Body and equipment options
Box or curtainsider. Tail-lift and refrigerated options by arrangement.

Confirm the rear-door aperture and payload with any tail lift fitted. The overcab space is not counted.

7.5 tonne lorry catalogue illustration

7.5 tonne lorry

A step up from vans for pallet deliveries, retail stock and bulky goods requiring a rigid lorry.

Planning load space · L × W × H
6.00 × 2.40 × 2.00 m
Planning payload
2,500 kg
UK pallet guide
10 spaces

Body and equipment options
Box, curtainsider or flatbed. Ask about tail-lift and refrigerated specifications.

7.5 tonnes describes the vehicle class, not a 7,500 kg cargo allowance.

18 tonne lorry catalogue illustration

18 tonne lorry

A larger rigid for regular distribution, industrial goods and heavier pallet loads.

Planning load space · L × W × H
7.50 × 2.40 × 2.50 m
Planning payload
9,000 kg
UK pallet guide
14 spaces

Body and equipment options
Box, curtainsider, flatbed or refrigerated. Tail-lift and HIAB variants require a separate check.

A rigid can suit some sites that cannot take an artic, but turning space and access still need checking.

26 tonne lorry catalogue illustration

26 tonne lorry

A higher-capacity rigid option for substantial pallet, building-material and distribution loads.

Planning load space · L × W × H
8.00 × 2.50 × 2.60 m
Planning payload
15,000 kg
UK pallet guide
16 spaces

Body and equipment options
Box, curtainsider, flatbed or refrigerated. Ask about MOFFETT, HIAB and tail-lift equipment.

A crane, forklift or tail lift reduces the payload available on the particular vehicle.

13.6m articulated lorry catalogue illustration

13.6m articulated lorry

Full and part loads, regular trunking and larger consignments. Choose the trailer around the goods and unloading method.

Planning load space · L × W × H
13.60 × 2.50 × 2.60 m
Planning payload
26,000 kg
UK pallet guide
26 spaces

Body and equipment options
Box, curtainsider, flatbed and refrigerated trailers, plus specialist configurations below.

These figures describe a standard rectangular planning space. They do not apply unchanged to every trailer type.

Vehicle class is not cargo capacity. Use the separate planning payload. A crane, forklift, refrigeration unit or tail lift changes the actual allowance. Catalogue images illustrate types, not the exact vehicle allocated.

A pallet weighing 800 kg or more? Request an electric pump truck if pallet-truck handling is needed. Check the tail-lift and unloading requirements below ↓

Tail lifts & pallet handling

Getting it off
matters just as much.

A load fitting inside the vehicle is only half the job. Tell us how it will come off, what it will travel across and where it needs to finish.

Individual pallet weighing 800 kg or more?

Request an electric pump truck when booking if pallet-truck handling is required. Give us the complete loaded pallet weight, including the pallet and packaging. This is Synergix's booking requirement for planning heavy-pallet handling, not a universal legal weight limit.

An electric truck does not make every tail lift or delivery site suitable. We still need to confirm the truck, lift, platform, working space and route. Even 800 kg can be difficult to move manually. Loads below 800 kg may also need powered handling, depending on the surface, gradient, distance and task.

When a tail lift can suit the job

A tail lift transfers a suitable load between the vehicle deck and ground level where there is no suitable loading bay or forklift. Request it explicitly for a Luton, rigid lorry or trailer.

The complete lift must suit the equipment, with room for the goods and handling method. There must also be a firm, suitable unloading area and an agreed way to move the goods from the platform to their final point.

When a different plan is needed

Overweight, oversized, unstable or awkwardly balanced goods may need a forklift, MOFFETT or crane arrangement. A lift does not solve gravel, soft ground, steps, kerbs, unsafe slopes or restricted working space.

Flag long items, pallet overhang, narrow gateways, damaged pallets and the need to reach inside a building. Send photographs before the vehicle is arranged.

The main types of tail lift

The name describes the mechanism. It does not confirm the capacity or platform size of the vehicle that will arrive.

Cantilever

A platform usually stowed upright behind the body and lowered for use. Check the space needed behind the vehicle, the platform dimensions and rear-door arrangement.

Tuck-away / fold-away

A folding platform stowed beneath the rear of the vehicle. It can leave rear access clear when stowed. Confirm the usable platform and the room needed to unfold it.

Slider / retractable

The folded platform slides under the body for storage. Often considered where both ground-level and loading-bay work are required; check the particular installation and bay compatibility.

Column lift

A platform travels vertically on rear columns. Platform shape, guarding, movement and body access depend on the design. Specify the goods and handling task rather than assuming every column lift is alike.

Lift capacity: count everything on the platform

The stated maximum applies to the manufacturer's specified load position and configuration. A long or offset load can change the usable capacity. Check the actual load chart and load centre as well as the headline kilogram rating.

Example for planning: a loaded pallet weighing 1,100 kg plus a 200 kg electric pallet truck already totals 1,300 kg, before anyone permitted on the platform under the manufacturer's instructions is counted. That combination exceeds a 1,000 kg lift.

Even a higher-rated lift still needs its load-centre limit, platform space and permitted use checked. A lorry's cargo payload and its tail-lift rating are separate limits.

Electric pump trucks versus manual pump trucks

Choose the handling equipment for the whole movement, not just the pallet weight.
What to checkManual pump truckElectric pallet / pump truck
Moving the loadHand-pumped lifting; the operator supplies the force to move and control the load.Specify powered travel to reduce pushing and pulling effort. Confirm the exact model and its lift function.
The taskNeeds a push/pull assessment, including starting force, stopping, distance, frequency and surface.Can assist heavier or more frequent movements. Needs suitable control space, charge and an appropriately trained operator.
Tail-lift useIts own weight and manoeuvring space still count.Include its full operating weight, battery and footprint. Compatibility with the tail lift must be checked.
Ground and accessSmall wheels can be obstructed by thresholds, broken ground or loose surfaces.Power does not remove restrictions from unsuitable ground, steps, gradients or poor access.
Pallet compatibilityConfirm fork entry, pallet condition, fork length and the loaded footprint.Check the same details, plus the space for its drive unit and turning movement.

What we need before arranging the vehicle

The load

Individual loaded pallet weights, full dimensions, quantity, overhang, pallet condition and fork access. Flag any item that cannot be tilted, turned or stacked.

The unloading point

Surface, slope, thresholds, access width, working space and distance to the agreed drop point. Tell us what unloading equipment is available at each site.

The service

Request the tail lift and electric pump truck when needed. Agree who handles the goods and whether carrying, room placement or two-person delivery is required.

Our fleet options

Small jobs.
Full loads.
Proper planning.

Good transport starts with understanding the job. The space is only part of it: the weight, access, unloading method and delivery deadline all matter.

Synergix arranges same-day courier work, general and regular haulage, retail distribution and specialist transport. We can also discuss storage, two-person delivery and event refrigeration as part of the wider requirement.

Use this guide to shortlist a vehicle. We will check the detail with you, explain any constraints and agree the transport and handling required. If something needs a different approach, we will say so.

Explore all our services →

02 / Articulated transport

One artic category.
Different trailers.

The tractor unit and trailer work as a combination. Start with the standard artic guide, then choose the body and handling equipment around the goods.

13.6m articulated box lorry catalogue illustration

13.6m articulated lorry

Full and part loads, regular trunking and larger consignments. Choose the trailer around the goods and unloading method.

Planning load space · L × W × H
13.60 × 2.50 × 2.60 m
Planning payload
26,000 kg
UK pallet guide
26 spaces

Standard box and curtainsider planning figures only. Refrigerated, stepped, low-loader, double-deck and equipment-carrying trailers need their own specification.

Side access when the load needs it

A curtainsider can make pallet and long-load handling more practical where a suitable forklift can work alongside. An enclosed box, refrigerated body or open deck may be the better choice for a different job.

For full loads, part loads and repeat movements, include the collection and delivery loading method in your enquiry.

Full-load haulage →
Articulated curtainsider catalogue illustration

Trailer types & what to check

This is a selection guide. Specialist configurations are assessed by enquiry; a type appearing here does not confirm its availability for a particular job.

Curtainsider

Side-opening curtains give access for suitable forklift loading, with weather protection when closed. Confirm clear side height, loading sequence and securing equipment. The curtain itself is not a universal load-restraint system.

Read the artic guide →

Box trailer

An enclosed body suits goods loaded through the rear, often at a loading bay. Check the door aperture, internal height, loading-bay compatibility and any tail-lift requirement.

Read the artic guide →

Refrigerated / reefer

An insulated body and refrigeration equipment support an agreed temperature requirement. Confirm temperature, airflow, monitoring and the reduced usable load space for the particular trailer.

Read the artic guide →

Flatbed

Open-deck access can suit long goods or crane loading. Specify the load footprint, support points, weather protection and loading equipment at both ends.

Read the artic guide →

MOFFETT-equipped trailer

A rear-mounted forklift provides a separate unloading method. It affects payload and rear overhang; the delivery route across the site must suit the actual machine.

Read the artic guide →

HIAB-equipped combination

A loader crane may be mounted on the tractor or another part of the combination. The required lift, reach and site set-up determine whether that configuration is suitable.

Read the artic guide →

Double-deck box or curtainsider

Two loading levels can help with suitable lighter, high-volume freight. Check height and weight on each deck, handling arrangements, loading sequence and the overall route height.

Read the artic guide →

Step-frame

A stepped deck gives different loading heights and lengths along the trailer. Supply a drawing or photographs so each item can be checked against the correct part of the deck.

Read the artic guide →

Low loader

A low main deck can suit tall plant or machinery. Ramp geometry, ground clearance, axle positions and load concentration require an individual assessment.

Read the artic guide →

Skeletal / container chassis

A chassis with container securing points carries a compatible freight container. State container size and type, gross weight, collection details and whether the container must be lifted on or off.

Read the artic guide →

Megalift / container side-loader

A container-handling arrangement can lift a compatible container beside the trailer. Confirm the loaded container weight, lifting side, clearance, support area and final position before requesting this configuration.

Read the artic guide →

Walking floor

A moving floor discharges suitable bulk goods horizontally. Product compatibility, cleanliness, floor specification and the receiving area must be agreed for the material being carried.

Read the artic guide →

Bulk tipper

A tipping body discharges suitable loose material. The exact body, material compatibility, unloading space, ground conditions and overhead clearance must be checked.

Read the artic guide →

Alloy U-shaped / half-pipe tipper

A distinct rounded-body option for suitable bulk movements. Specify the material, density and handling requirements; a body shape alone does not establish which products it can carry.

Read the artic guide →

Tanker

A specialist tank is selected for the substance being moved. Product compatibility, previous-load restrictions, cleaning, hoses and discharge arrangements need confirmation. A tanker enquiry is not acceptance of a hazardous or food-grade load.

Read the artic guide →

Traction only

Where you provide the trailer, request a tractor unit and driver for the agreed movement. Share the trailer specification, coupling and connection details, load, condition, route and timings.

Read the artic guide →

At a glance

The size comparison.

Use these figures to compare the standard categories. Specialist bodies and equipment are checked separately.

Indicative standard planning data. L × W × H; UK pallet footprint 120 × 100 cm.
VehicleLoad space (metres)Payload (kg)UK pallet spacesRectangular volume (m³)
Small van1.20 × 1.00 × 1.0040011.2
SWB van2.40 × 1.20 × 1.2090023.5
LWB van3.60 × 1.20 × 1.801,25037.8
XLWB van4.20 × 1.20 × 1.801,10049.1
Luton van4.00 × 2.00 × 2.001,100616.0
7.5 tonne lorry6.00 × 2.40 × 2.002,5001028.8
18 tonne lorry7.50 × 2.40 × 2.509,0001445.0
26 tonne lorry8.00 × 2.50 × 2.6015,0001652.0
13.6m artic13.60 × 2.50 × 2.6026,0002688.4

Volume is calculated from the rectangular dimensions. It does not prove that mixed goods fit together or pass through the doors. Vehicle availability and actual specification require confirmation.

Get the detail right

Before
we collect.

A few clear details at the start help avoid the wrong vehicle, difficult unloading and unnecessary waiting.

If a delivery has a fixed appointment, restricted access or unusual goods, tell us when you first enquire.

Send your job details

Measure the complete load

Record each product type, quantity and packed dimensions, including pallet, wrapping, handles and overhang. Add the weight of each unit and say which way up it must travel. Include the safe stacking limit if stacking is allowed.

Check both ends of the journey

Describe the loading and unloading equipment, bay or door height, available working space and who will handle the goods. A forklift at collection does not solve unloading at a site without one.

Describe the access

Give gate width, height restrictions, narrow roads, turning space, gradients, ground conditions and any delivery restrictions. Send photos where the approach or placing point is difficult to explain.

Agree the movement

Supply postcodes, dates, time windows, site contacts and extra stops. Flag temperature requirements, sensitive goods, unusual lifting, delivery inside a building and any storage or return movement.

The wider job

Transport that fits
the way you work.

Urgent business deliveries

Parts, printing, signage and urgent stock need a vehicle matched to the load and deadline. Share the real timing requirement so the team can discuss a workable collection.

Same-day courier →

Regular haulage & retail

Plan repeated collections, store deliveries, trunking and return movements around the actual volumes, access and booking windows.

Haulage & logistics services →

Storage & onward delivery

A job can include storage or cross-docking before onward distribution. Add two-person handling or event refrigeration where the requirement calls for it.

Storage & warehousing →

Common questions

Clear answers.
Before you book.

Choosing the size is the starting point. These answers cover the details that can change the right vehicle or handling arrangement.

Choosing a vehicle

What size van or lorry do I need?

Start with the longest, widest and tallest packed item, the quantity and total weight. Then check how it will be loaded, unloaded and secured. Use the vehicle cards and LoadCheck below to narrow the choice, then give our team the full job details.

What is the difference between SWB, LWB and XLWB?

They mean short, long and extra long wheelbase. On this page they identify planning categories with different cargo lengths. Manufacturer naming and actual body sizes vary, so book against the goods and confirmed load space rather than the initials alone.

Does a larger van always carry more weight?

No. More load volume can come with a lower payload. Our XLWB planning figure is 1,100 kg, compared with 1,250 kg for the LWB. Bodywork, equipment and the individual vehicle specification affect the actual allowance.

Is an 18 tonne lorry able to carry 18 tonnes of goods?

No. The vehicle class includes the vehicle and its load. The separate planning payload shown here is 9,000 kg. The assigned vehicle’s actual available payload and axle loading must be checked.

Should I choose a rigid lorry or an artic?

Compare payload, floor space and loading method, then check access at every stop. An artic can suit a larger load or regular trunking; a rigid may suit a more restricted site. Neither choice can be confirmed from pallet count alone.

Can I book regular deliveries as well as a one-off job?

Yes. We handle one-off same-day work as well as general haulage, regular routes and retail distribution. Tell us the frequency, delivery windows, expected volumes and any returns or storage requirements so the arrangement can be planned properly.

Are these self-drive hire vehicles?

This guide is for arranging courier, haulage and specialist transport through Synergix. Tell us what needs moving and the handling you require. Event refrigerated trailer hire is a separate service to discuss with the team.

Dimensions, pallets and payload

Are these exact measurements for the vehicle that will arrive?

No. They are consistent planning figures for comparing the nine categories and running LoadCheck. Actual doors, wheel arches, bulkheads, bodies and fitted equipment vary. We confirm the specification needed for your job before the vehicle is agreed.

What is a standard UK pallet?

The planning pallet footprint used here is 120 × 100 cm. A Euro pallet is commonly 120 × 80 cm. Include the full loaded footprint, any overhang, the pallet itself, the packaging and the complete loaded height and weight.

How many pallets fit in a van or lorry?

The cards show nominal UK pallet positions for each category. This is a floor-space guide, not permission to fill every position regardless of weight. Mixed pallet sizes, overhang, height, access and loading order can change the usable count.

Can you carry a long item diagonally?

It needs a manual check. LoadCheck only rotates an item on the floor through 90 degrees and keeps it upright. It does not assume diagonal loading, tilting or bending, or prove that an item can pass through the doors.

Why does the door opening matter if the inside is large enough?

An item must pass through the opening and be manoeuvred into position. The rear aperture may be lower or narrower than the main body, especially on some Lutons. Send the complete packed dimensions and a photograph if the fit looks close.

Does the payload include pallets and packaging?

Yes. Include everything travelling as cargo, including pallets, cases, stillages, wrapping and protective materials. Tail lifts, cranes, forklifts and other vehicle equipment also affect the actual payload available.

What if I do not know the weight?

Obtain the packed weight from the supplier, a product specification or a suitable weighing method. The calculator requires a positive weight for each item because an incomplete weight can give a misleading result. Call us if you need help with the next step.

Loading and specialist equipment

Do I need an electric pump truck for a pallet weighing 800 kg or more?

Yes. When booking with Synergix, request one if pallet-truck handling is required for an individual loaded pallet weighing 800 kg or more. Tell us the full loaded weight. The team must also check the actual truck, tail-lift capacity and load centre, platform space, ground and travel route. Lower weights may need powered handling too.

Is a 1,500 kg tail lift suitable for a 1,500 kg pallet?

Do not assume so. The platform also carries the handling equipment and any person permitted by the manufacturer. Its capacity depends on the specified load position. The complete lift must fit the platform and stay within the actual lift chart.

What is the difference between a MOFFETT and a HIAB?

A MOFFETT is a truck-mounted forklift which is taken off the vehicle to handle suitable goods. A HIAB is a loader crane which lifts from its mounted position. The goods, final placing point and site conditions determine which approach to consider.

Can you deliver where there is no forklift?

Tell us before booking. A tail lift, MOFFETT or HIAB may be appropriate, but each solves a different handling problem. We need the individual item weight, dimensions, packaging, site surface and the distance to the final delivery point.

Does every Luton or lorry come with a tail lift?

No. Request it explicitly. The platform dimensions and rated capacity must suit the item and handling method, and the delivery surface needs checking. A vehicle having enough payload does not mean its tail lift can handle that weight in one lift.

Can a pump truck move a pallet over gravel?

Do not assume it can. Small pallet-truck wheels need an appropriate firm, smooth surface; gravel, steps, slopes and broken ground can prevent the planned movement. Tell us about the complete route from the vehicle to the drop point.

How far can a HIAB lift my load?

It depends on the crane, load weight, lift radius, configuration and site set-up. Send the distance from the proposed crane position to the placing point, height, obstacles and lifting details. A generic maximum crane capacity is not a promise at every reach.

Will the driver carry goods upstairs or into a room?

Do not assume that is included in a standard transport movement. Request two-person, room-of-choice or agreed installation work when quoting, with stairs, lifts, walking distances, item weights and access details.

Can refrigerated vehicles carry chilled and frozen goods?

Different requirements need different specifications. State the exact temperature range, product condition and whether mixed temperatures or monitoring are needed. Confirm the arrangement before booking; the standard vehicle dimensions are not refrigerated-body specifications.

Can you leave a refrigerated trailer at an event?

Event refrigerated trailer hire can include delivery, positioning and collection after the hire period. Confirm dates, temperatures, access, level standing, power and fuel arrangements, and who is responsible for the trailer while on site.

Can you move oversized, hazardous or sensitive goods?

Discuss the goods first. Oversized, ADR, high-value and other sensitive movements require job-specific checks of the vehicle, route, documentation, equipment and handling. The calculator does not approve these requirements.

Quotes and LoadCheck

What information do you need for a transport quote?

Send the collection and delivery postcodes, dates and time windows, goods description, quantity, packed dimensions and total weight. Add access restrictions, loading equipment, delivery contacts and any temperature or special handling requirements. Photos or drawings can help with unusual loads.

What affects the transport price?

Vehicle and equipment, distance and route, timing, waiting, extra stops, handling, access and specialist requirements all affect the job. Give us the actual detail so the quote reflects the work required.

Does a successful LoadCheck result confirm my booking?

No. It is a planning estimate using rectangular dimensions, weight and an approximate floor layout. It does not reserve a vehicle, send an enquiry or confirm safe loading. Use the quote link or call the team to agree the job.

How does the calculator treat stackable goods?

Stacking starts off. If the goods can safely be stacked, select Yes and enter the permitted number of identical units high, including the bottom unit. The calculation also respects the vehicle height. Different product lines are never stacked on each other.

Can the calculator rule out a load that could fit in practice?

Yes. Its packing method looks for practical rectangular arrangements; it does not search every possible layout. If it cannot find one, or your load is irregular, request a manual check rather than treating the result as a final rejection.

How quickly can a vehicle collect?

Availability depends on the location, vehicle, load, equipment and timing. Give us the collection deadline and we will discuss the available arrangement. A page or calculator result is not a live availability or collection-time guarantee.

Synergix LoadCheck

Will your load fit?

Check up to four product types against the nine standard vehicle categories. Use packed dimensions in centimetres and weight per item in kilograms.

A planning check, followed by a conversation. This tool checks upright rectangular items, total weight and a possible floor arrangement. It does not check doors, wheel arches, axle loads, lift capacity, securing or site access.

Not sure which option to choose?

Send the load details and a few photos, or talk it through with the team. We will help you work out what the job needs.

Vehicle Guide

Fleet Vans (Small/SWB/LWB/XLWB) Luton 7.5t 18t 26t 13.6m Arctic
Approximate number of pallets(UK) 1-4 5-6 10 14 18 26
Approximate carry weight 500kg-1.2t 800kg-1t Up to 2.7t Up to 9.5t Up to 16t Up to 28t
Optional Tail Lift 🗶 ✔ ✔ ✔ ✔ ✔
Reefer / Temperature controlled ✔ ✔ ✔ ✔ ✔ ✔
Curtain Side 🗶 ✔ ✔ ✔ ✔ ✔
Box Side ✔ ✔ ✔ ✔ ✔ ✔
Flat Bed 🗶 ✔ ✔ ✔ ✔ ✔
Moffet Mounty 🗶 🗶 🗶 🗶 ✔ ✔
Traction 🗶 🗶 🗶 🗶 🗶 ✔
SYNERGIX LOADCHECK

Will your load fit?

Enter up to four product types to check dimensions, total volume and payload against the Synergix fleet.

Step 1

Choose a vehicle

Or use the recommendation after calculating.

—Length
—Width
—Height
—Payload
—Volume
Step 2

Add your products

Use centimetres and kilograms, including packaging.

ProductLengthWidthHeightWeight eachQty
✓

Total pieces0
Load volume0 m³
Load weight0 kg
Vehicle volume used0%
Smallest suitable vehicle—

Planning estimate only. Total volume cannot prove that several shapes will pack together. Confirm door openings, wheel arches, stacking, loading method and load securing with the transport team.

Our Fleet: Vans

Our Fleet: Trucks and lorries