The people behind Synergix
Built in Stoke.Trusted nationwide.Still personal.
Henry Simons started with one van, a BT phone book and a 350 sq ft office in Stoke-on-Trent. Today, Synergix is an independent, family-run logistics business with up to 553 vehicles a day on the road, supporting some of the UK’s largest retailers and event operators while providing same-day courier, haulage, retail distribution and specialist transport throughout the UK and Europe.
Synergix in a nutshell
A logistics company where somebody still owns the outcome.
We provide same-day courier, road haulage, retail distribution, warehousing, two-person delivery, event refrigeration and specialist transport, from one urgent vehicle to complete national programmes.
The scale is substantial, with vehicles and drivers working throughout the UK. Customers can still speak to the people planning the work, and somebody remains accountable for the result.
Meet Henry and read how it began ↓What Synergix is today
Small enough to care. Big enough to cope.
One urgent envelope and a national transport programme are very different jobs, but neither customer should feel unimportant.
Synergix can manage national volume while still giving individual jobs a named person and a clear plan. The operation covers same-day courier work, general haulage, retail distribution, warehousing, two-person delivery, events and specialist transport.
Customers can use live tracking, electronic proof of delivery and portal access. More importantly, they can reach somebody who understands the job and has the authority to act when plans change.
Same-day courier
Dedicated, direct transport for urgent documents, components, stock and other time-critical consignments.
Explore courier services → 02Road haulage
One-off and regular palletised freight, part loads and full loads using rigids, artics and specialist equipment.
Explore haulage services → 03Retail distribution
National store distribution, replenishment, rollouts and delivery programmes built around retail schedules.
Explore retail logistics → 04Warehousing & 3PL
Storage, inbound handling, cross-docking, consolidation and onward distribution from Northampton.
Explore warehousing → 05Two-person delivery
Furniture and bulky-item delivery, positioning, assembly and agreed installation by trained teams.
Explore two-person delivery → 06Events & refrigeration
Festival logistics and refrigerated trailers delivered to site, left in position and collected when the event is finished.
Explore event logistics → 07Specialist & European
ADR, temperature-controlled, high-value and unusual movements throughout the UK, Northern Ireland and Europe.
Explore specialist transport →A customer booking one vehicle a month still receives the same care as an account booking several vehicles an hour. Once a vehicle is committed to a customer, the size of another account does not make that promise less important.
What sits behind the service
The capability behind the personal service.
We keep customer names private, but customers still need to understand what the business can handle. Synergix supports national retailers, construction and building-supply groups, drinks businesses, major live events and complex specialist operations.
Complete distribution programmes
Warehouse collection, consolidation, store delivery, two-person work and planned rollouts coordinated as one operation.
Hundreds of movements
Multiple service lines run at once, with hundreds of courier, haulage and logistics jobs moving across the operation.
Major festival operations
For music-festival work alone, Synergix can move up to 100 drinks trailers in a 24-hour period, alongside the infrastructure, refrigerated units and other site logistics.
Beyond standard freight
ADR, high-value, crane and Moffett work, oversized loads, secure transport and projects complex enough to require road closures.
For one national retail distribution customer, a better operating model delivered more than £1 million in savings in a single year. That result came from planning the whole operation properly, not simply quoting the lowest rate.
Why Stoke-on-Trent
Stoke became home and the centre of a national operation.
I moved from Northampton to Stoke-on-Trent as a young boy. My brother and I were certain we would leave as soon as we could, not because we understood the city, but because we were children adapting to a new home.
The longer I lived here, the more Stoke won me over. People are straightforward and friendly, businesses help one another and the city’s position is ideal for transport. Manchester, Birmingham, Liverpool and Nottingham are all within easy reach, while Synergix vehicles and drivers work throughout the country.
Stoke is where I live, where my children are growing up and where Synergix is directed. However large the business becomes, this city will remain an important part of who we are.
Where the standards came from
Denis Simons: transport before it had tracking links.
Henry’s grandfather, Denis Simons, entered transport in his mid-twenties. His working life took him from local road transport and tanker work to vehicle-body sales, trade-plate driving, chauffeur work and eventually operating drivers of his own.
In the 1980s, Denis moved from driving for other people to leasing his own cab. He loaded on Sunday nights, drove through the night to Aberdeen, reloaded and returned. When that work ended, European loads to Belgium and Germany opened the next chapter. Denis and his son Glenn later moved into express vans and same-day courier work.
There was humour in the history too. Denis failed his first lorry test after swinging wide at a Northampton junction and maintained for the rest of his life that there had been no other way around it. When a bollard later appeared on the corner, he treated it as proof that he had been right all along.
His influence was not just commercial. Denis would drive from Northampton to Stoke on a Friday to collect Henry and his brother, then make the return journey on Sunday. That meant six hours in the car for two days together.
“Don’t try to be the biggest. Try to be the best, and the biggest will follow on its own.”
Honesty, effort and doing the right thing when nobody is watching became the standards Henry carried into his own business.
Our history
One van to nationwide operations.
The family’s courier roots
After years in road transport and long-distance work, Denis Simons and his son Glenn moved into express vans and same-day courier services, forming part of a family transport legacy that now spans three generations.
Henry starts in Stoke-on-Trent
After a year learning the trade unpaid, Henry founded Crisis Same Day Stoke from a 350 sq ft office with one van, a telephone and a phone book.
The first colleague joins
By the end of the second year, steady effort had created enough momentum for the first employee. Alan Gill remains part of the business today as Business Development Manager.
Synergix Same Day Solutions
The present company was established with a focus on same-day courier services, road haulage and work where the transport team can stay accountable for the goods and the result.
Independent and solely owned by Henry
Glenn Simons resigned as a director in October 2025. Henry completed the acquisition of the remaining ownership interests in April 2026 and now owns and directs Synergix through his private holding-company structure. Synergix Same Day Solutions operates independently from Synergix Logistics.
Still personal. Now nationwide.
The business now provides courier, haulage, retail, warehousing, two-person and specialist logistics throughout the UK and Europe, while customers can still reach the people responsible for the result.
How it actually began
One van, a phone book and an office we could barely heat.
The operation is unrecognisable from its beginnings, but the determination behind it is the same. Henry was 21 when he opened Crisis Same Day Stoke in 2017 after spending a year learning the courier trade unpaid.
The first office was 350 sq ft in the same Stoke building used by Synergix today. It was freezing, and it smelled of fish-tank water and, after one badly aimed bottle, salad dressing. Henry and Alan used to prop the door open to borrow heat from the corridor.
They later discovered that an extra zero had mistakenly been added to the electricity reading. The enormous bills had not been caused by the little office at all, and thousands of pounds were eventually reimbursed.
Henry sold a Subaru Forester STI that he loved to buy a 2016 Renault Trafic. He found the first customers by calling businesses from the BT phone book. The first booking earned £12.50. It was tiny beside the scale of the operation now, but memorable because it proved the business could begin.
The early years meant doing whatever the work required: morning driving, a full day in the office, late-night collections and occasionally unloading plasterboard in a suit on the way to a meeting.
There was no sudden breakthrough. By the end of the second year, Henry had saved a full year’s wages so he could ask Alan to become the first employee with some security behind the offer. Henry still has the original phone book and every early job sheet.
“I never came close to giving up. I was 21, eager as I could be and ready to make it work.”
What guides the work
What the values actually mean.
Reliability, integrity and value are useful only when they change what happens on a difficult job.
Reliability
Reliability usually means keeping control of hundreds of live movements and intervening before one problem affects the wider programme. Sometimes it is more personal: when an artic load needed rebuilding, two team members worked through the weekend so the customer could still receive it on Monday.
Integrity
We will never promise that a vehicle cannot break down or that a motorway cannot close. We will promise to plan properly, tell the customer before they have to chase and work on the recovery.
Value
Value is not simply the lowest rate. It is the right operating model, vehicle and people reducing wasted mileage, failed deliveries, duplicated handling and avoidable cost while still protecting the service.
A real operation
Local accountability. National reach.
The management operation is anchored in Stoke-on-Trent, Castle Donington and Northampton. The vehicles are not: drivers and capacity are spread throughout the UK, allowing local collections and national movements without waiting for everything to leave one depot.
Head office & operations centre
The main operational base and the building where Henry’s original 350 sq ft office was located.
Accounts
Financial administration supporting customers, suppliers and the wider transport operation.
Warehouse, cross-dock & retail
Warehousing, cross-docking, two-person delivery and retail store logistics support.
Drivers & vehicles across the UK
Courier vans, rigids, artics and specialist capacity positioned across England, Scotland, Wales and Northern Ireland.
The management team
Meet the managers.
These are the people leading sales, operations, Northampton, systems and finance across a business capable of coordinating hundreds of individual movements a day.
Alan Gill
Henry has known Alan since he was 17. Alan became the first employee after Henry saved a year’s wages for the role, and he remains Henry’s right-hand man and a familiar voice to long-standing customers.
William Stocking
Leads the day-to-day operations team and is trusted to make the judgement calls that keep urgent and planned transport moving around the clock.
Rebecca Gittings
Leads the Northampton operation, including the retail store, warehousing, cross-dock and two-person delivery work managed from the site.
Amelia Griffin
Keeps the systems, administration and controls organised and, in Henry’s words, helps keep him in check too.
Lindsay Keeling
Makes sure the numbers stack up and that the financial side of the transport operation remains in good order.
What growth must not change
The business can get bigger. The caring cannot disappear.
Henry does not want Synergix to become a company where employees, drivers and customers are reduced to numbers.
The responsibility is what still keeps him awake occasionally. People have built livelihoods around the decisions made here, and that means planning ahead, keeping work moving and doing the right thing even when it costs more.
Henry wants his children to look back and see that their dad built something through hard work and honest determination. If Synergix becomes ten times larger, the aim is for operators to keep caring about drivers, drivers to keep caring about customers and everybody to remain proud of the job they do.
“I never want anybody here to stop caring.”
A clear distinction
Solely owned, independently operated and clearly separate.
Synergix Same Day Solutions and Synergix Logistics are separate companies. Synergix Same Day Solutions is founded, solely owned and directed by Henry Simons and has no shared staff, ownership, vehicles, systems or premises with Synergix Logistics.
This website, synergixsameday.com, covers Henry’s same-day courier, general haulage, retail logistics and 3PL operation.
About Synergix
Questions people ask us.
For anything not answered here, call the operations team at any hour.
What is Synergix Same Day Solutions?
Synergix is an independent logistics company providing same-day courier, road haulage, retail distribution, two-person delivery, warehousing, 3PL, event refrigeration and specialist transport throughout the UK and Europe.
Who owns Synergix Same Day Solutions?
Synergix is solely owned by Henry Simons through his private holding-company structure. Henry is the company’s founder and sole director.
Who is Henry Simons?
Henry is the founder and director of Synergix. He started his first Stoke-on-Trent courier business in 2017 at the age of 21 after spending a year learning the trade unpaid. He remains closely involved with customers and operations.
Is Synergix genuinely family-run?
Yes. Synergix is owned by Henry through a family holding-company structure and built on three generations of transport experience. Its family-business culture also extends to the long-standing colleagues and drivers who form the operational team.
How did the business begin?
Henry began in 2017 with a 350 sq ft office, one Renault Trafic, a telephone and a BT phone book. There was no single overnight breakthrough; steady work developed into the national, high-volume operation Synergix runs today.
Is Synergix Same Day Solutions the same as Synergix Logistics?
No. They are separate companies. Synergix Same Day Solutions is solely owned and directed by Henry Simons and has no shared staff, ownership, vehicles, systems or premises with Synergix Logistics.
How large is the Synergix operation?
Synergix has up to 553 vehicles a day on the road across same-day courier, road haulage, retail distribution, two-person delivery, warehousing, events and specialist transport throughout the UK and Europe.
Does Synergix work with large national companies?
Yes. Synergix supports national retailers, construction and building-supply groups, drinks businesses, major live events and other large organisations. Customer identities are kept private unless there is specific permission to publish them.
What size transport work can Synergix handle?
Work ranges from one urgent envelope or dedicated van to daily artic movements, national retail distribution, warehouse operations, two-person programmes, refrigerated event logistics and specialist loads requiring cranes, Moffetts, ADR capability or exceptional planning.
Where is Synergix based?
The head office and main operations centre are in Stoke-on-Trent. Supporting functions operate from Castle Donington and Northampton, while transport coverage extends throughout the United Kingdom.
Does Synergix operate throughout the UK and Europe?
Yes. Synergix provides courier, haulage and logistics services throughout England, Scotland, Wales and Northern Ireland, including remote locations and islands where access permits. Regular European transport is also available.
Is the operations telephone genuinely answered 24/7?
Yes. Operational telephones are answered by real members of the team 24 hours a day, 7 days a week, 365 days a year, including nights, weekends and bank holidays.
Can customers speak directly with Henry?
Yes. The operations team handles normal bookings and updates, but Henry remains involved and accessible, particularly for larger, long-standing or more complex accounts.
What happens if a transport job encounters a problem?
Synergix addresses the problem directly, tells the customer what has happened and works on a practical recovery. The aim is for customers to hear about a delay from the team before they need to ask.
What does good value mean to Synergix?
Good value means receiving the level of service the job genuinely needs at a fair price. The lowest quote is not good value if it uses the wrong vehicle, underpays the driver or leaves nobody accountable when something changes.
What makes Synergix different from a large corporate operator?
Synergix has the capacity to coordinate hundreds of movements and run national programmes, but customers can still reach the managers making decisions. Scale has not been used as an excuse to make individual failures somebody else’s problem.
Whatever needs moving, start here
Speak to the people responsible for the result.
Tell us where it is, where it is going and when it has to arrive. The Synergix operations team is available 24/7/365.