Synergix / Road haulage & freight
Dedicated pallet delivery
Direct transport around your palletised goods.
Arrange dedicated collection and delivery for palletised commercial goods across the UK and Europe. Synergix selects the vehicle and unloading plan around the loaded size, weight, route and deadline.
UK & EuropeThe actual route and vehicle confirmed.
Fully insured transportCover checked for your goods and service.
Tracking & live PODVisibility and delivery confirmation.
24/7 operationsSupport when the job or timing changes.
What Synergix provides
Pallet Collection and Delivery
This page covers dedicated pallet transport with the booked vehicle committed to the agreed movement. Synergix is not in a pallet network and does not offer pallet-network services. If the route and timing suit a general-haulage part load, the team can assess that as a separate service.
Direct movement
Keep the consignment together
Dedicated transport can suit urgent stock, fragile goods or a delivery that needs a clear collection-to-receiver plan. Give the actual requirement, including any extra stops, rather than assume a standard overnight network product.
Right-sized vehicle
Weight matters as much as count
A pallet may fit the floor but exceed the useful payload, door opening or unloading equipment. Send loaded dimensions and gross weight. Small consignments may suit a van; larger or heavier work may need a rigid or articulated vehicle.
Customers, goods and situations
A dedicated movement around your palletised goods
Suppliers, manufacturers and warehouse teams use dedicated pallet transport for an agreed collection-to-receiver journey. General-haulage part loads are a separate comparison; Synergix does not offer pallet-network services.
Who needs dedicated pallet delivery?
Dedicated transport can help when the goods, handling or timing need a clearly agreed collection-to-receiver plan.
Suppliers and warehouse teams
Meet an important receiving deadline
A stock release or production component may need an agreed collection and delivery rather than a generic transit band. Give goods-ready time, receiving slot and last acceptance time, with the actual pallet and unloading details.
Manufacturers and project buyers
Keep a sensitive consignment together
Fragile, unusually shaped or valuable palletised goods may need particular handling or exclusive capacity. Explain packaging, value, orientation and support requirements so the appropriate movement and cover can be agreed.
Retail and repeat shippers
Plan the receiving operation as well as transport
Store or warehouse deliveries can need booking references, pallet identification, labels and a receiver ready with the agreed equipment. State any stock checking, return or reporting task separately so the handover covers what you need.
Types of loads we transport
Select a category for the details that change the transport plan.
- Urgent commercial stock
- Retail and warehouse pallets
- Heavy and dense pallets
- Oversize and non-stackable pallets
Urgent commercial stock
Palletised parts or stock can move directly when a business needs a clear deadline. Confirm goods-ready time, the receiver’s last acceptance time and handling at both ends before collection.
Retail and warehouse pallets
Send the booking reference, pallet labels, delivery appointment and receiver rules. If mixed stock is on one pallet, identify what must be checked or kept together. Bespoke checking and reporting should be agreed.
Heavy and dense pallets
Include the gross weight of each pallet, not only a total across the order. The actual vehicle, axle distribution and unloading equipment must support the heaviest unit.
Oversize and non-stackable pallets
Include overhang, loaded height and stacking restrictions. A pallet described as standard may carry a much larger product. Support, restraint and floor space need to reflect the full load.
Jobs to plan together
These examples explain an enquiry brief. Your load and site determine the actual arrangement.
The job
A time-critical warehouse delivery
Stock needs to arrive before the receiving team closes. Send pallet sizes/weights, readiness, booking reference and unloading equipment so a dedicated vehicle can be planned.
The job
An awkward pallet collection
The load overhangs its base or cannot be stacked. Full outer dimensions and photographs help select a body with the required access and secure space.
Vehicles and equipment
Explore the Synergix vehicle range
This is our wider fleet overview. The correct body, access, equipment and working capacity are confirmed for the named service and your goods. Each illustrated configuration has its own role; the overview does not mean every vehicle performs every service.
39 vehicle options. Browse horizontally or open the stationary guide.
Small van
1.2 × 1 × 1 m
Up to 400 kg
A practical starting point for urgent parts, documents, samples and compact business deliveries.
Standard body guide; actual vehicle checked.
View vehicle guide: Small van
SWB van
2.4 × 1.2 × 1.2 m
Up to 800 kg
Useful for stock, tools and smaller pallet loads that need more room than a small van.
Standard body guide; actual vehicle checked.
View vehicle guide: Short wheelbase van
LWB van
3.6 × 1.2 × 1.8 m
Up to 1,250 kg
More floor length for equipment, boxed stock, signage and longer items on dedicated courier work.
Standard body guide; actual vehicle checked.
View vehicle guide: Long wheelbase van
XLWB van
4.2 × 1.2 × 1.8 m
Up to 1,100 kg
Extra length for bulky, lighter consignments and long items that need an enclosed vehicle.
Standard body guide; actual vehicle checked.
View vehicle guide: Extra long wheelbase van
Luton van
4 × 2 × 2 m
Up to 1,100 kg
A wider box-shaped load area for bulky stock, furniture and light palletised deliveries.
900 kg with a tail lift; conversion checked.
View vehicle guide: Luton van
7.5 tonne lorry
6 × 2.2–2.4 × 2–2.445 m
Up to 2,400 kg
A step up from vans for pallet deliveries, retail stock and bulky goods requiring a rigid lorry.
Standard body guide; actual vehicle checked.
View vehicle guide: 7.5 tonne lorry
18 tonne lorry
7.5 × 2.4 × 2.5 m
Up to 9,000 kg
A larger rigid for regular distribution, industrial goods and heavier pallet loads.
Standard body guide; actual vehicle checked.
View vehicle guide: 18 tonne lorry
26 tonne lorry
8 × 2.5 × 2.6 m
Up to 15,000 kg
A higher-capacity rigid option for substantial pallet, building-material and distribution loads.
Standard body guide; actual vehicle checked.
View vehicle guide: 26 tonne lorry
13.6m artic
13.6 × 2.5 × 2.6 m
Up to 26,000 kg
Full and part loads, regular trunking and larger consignments. Choose the trailer around the goods and unloading method.
Standard body guide; actual vehicle checked.
View vehicle guide: 13.6m articulated lorry
Luton curtainsider
Actual body specification confirmed
Load-specific capacity
Side loading needs a suitable opening, securing system and safe forklift access. Confirm the actual body space and payload.
Actual body, equipment and working payload checked.
View vehicle guide: Luton curtainsider
7.5t curtainsider
Actual body specification confirmed
Load-specific capacity
Side loading needs a suitable opening, securing system and safe forklift access. Confirm the actual body space and payload.
Actual body, equipment and working payload checked.
View vehicle guide: 7.5t curtainsider
18t curtainsider
Actual body specification confirmed
Load-specific capacity
Side loading needs a suitable opening, securing system and safe forklift access. Confirm the actual body space and payload.
Actual body, equipment and working payload checked.
View vehicle guide: 18t curtainsider
Articulated curtainsider
Actual body specification confirmed
Load-specific capacity
Side loading needs a suitable opening, securing system and safe forklift access. Confirm the actual body space and payload.
Actual body, equipment and working payload checked.
View vehicle guide: Articulated curtainsider
18t flatbed HIAB
Actual body specification confirmed
Load-specific capacity
Check load weight, lifting points, reach, ground, stabiliser space and the actual lift plan. Standard-body payload does not apply.
Actual body, equipment and working payload checked.
View vehicle guide: 18t flatbed HIAB
26t flatbed HIAB
Actual body specification confirmed
Load-specific capacity
Check load weight, lifting points, reach, ground, stabiliser space and the actual lift plan. Standard-body payload does not apply.
Actual body, equipment and working payload checked.
View vehicle guide: 26t flatbed HIAB
Wagon & drag, rear HIAB
Actual body specification confirmed
Load-specific capacity
Check load weight, lifting points, reach, ground, stabiliser space and the actual lift plan. Standard-body payload does not apply.
Actual body, equipment and working payload checked.
View vehicle guide: Wagon & drag, rear HIAB
Wagon & drag, front HIAB
Actual body specification confirmed
Load-specific capacity
Check load weight, lifting points, reach, ground, stabiliser space and the actual lift plan. Standard-body payload does not apply.
Actual body, equipment and working payload checked.
View vehicle guide: Wagon & drag, front HIAB
Three-axle HIAB tractor
Actual body specification confirmed
Load-specific capacity
Check load weight, lifting points, reach, ground, stabiliser space and the actual lift plan. Standard-body payload does not apply. Tractor shown without a trailer. Agree the complete combination.
Actual body, equipment and working payload checked.
View vehicle guide: Three-axle HIAB tractor
Four-axle heavy HIAB tractor
Actual body specification confirmed
Load-specific capacity
Check load weight, lifting points, reach, ground, stabiliser space and the actual lift plan. Standard-body payload does not apply. Tractor shown without a trailer. Agree the complete combination.
Actual body, equipment and working payload checked.
View vehicle guide: Four-axle heavy HIAB tractor
HIAB artic & flatbed
Actual body specification confirmed
Load-specific capacity
Check load weight, lifting points, reach, ground, stabiliser space and the actual lift plan. Standard-body payload does not apply.
Actual body, equipment and working payload checked.
View vehicle guide: HIAB artic & flatbed
Heavy HIAB artic & flatbed
Actual body specification confirmed
Load-specific capacity
Check load weight, lifting points, reach, ground, stabiliser space and the actual lift plan. Standard-body payload does not apply.
Actual body, equipment and working payload checked.
View vehicle guide: Heavy HIAB artic & flatbed
26t flatbed MOFFETT
Actual body specification confirmed
Load-specific capacity
Carried forklift unloading. Check load centre, item weight, fork access, ground, gradients and working space. Fitted equipment reduces payload.
Actual body, equipment and working payload checked.
View vehicle guide: 26t flatbed MOFFETT
26t curtainsider MOFFETT
Actual body specification confirmed
Load-specific capacity
Carried forklift unloading. Check load centre, item weight, fork access, ground, gradients and working space. Fitted equipment reduces payload.
Actual body, equipment and working payload checked.
View vehicle guide: 26t curtainsider MOFFETT
Artic flatbed MOFFETT
Actual body specification confirmed
Load-specific capacity
Carried forklift unloading. Check load centre, item weight, fork access, ground, gradients and working space. Fitted equipment reduces payload.
Actual body, equipment and working payload checked.
View vehicle guide: Artic flatbed MOFFETT
Artic curtainsider MOFFETT
Actual body specification confirmed
Load-specific capacity
Carried forklift unloading. Check load centre, item weight, fork access, ground, gradients and working space. Fitted equipment reduces payload.
Actual body, equipment and working payload checked.
View vehicle guide: Artic curtainsider MOFFETT
Articulated flatbed
Actual body specification confirmed
Load-specific capacity
Open-deck goods need appropriate weather protection, restraint and loading equipment.
Actual body, equipment and working payload checked.
View vehicle guide: Articulated flatbed
Refrigerated trailer
Actual refrigerated space confirmed
Refrigerated trailer option
Confirm goods, temperature, usable space, payload, power and operating responsibilities. Transport and static hire are separate bookings.
Actual body, equipment and working payload checked.
View vehicle guide: Refrigerated trailer
Double-deck box trailer
Actual body specification confirmed
Load-specific capacity
Check both deck heights, individual deck limits, access and the actual loading sequence.
Actual body, equipment and working payload checked.
View vehicle guide: Double-deck box trailer
Double-deck curtainsider
Actual body specification confirmed
Load-specific capacity
Confirm deck heights, weight distribution, side access and the securing plan.
Actual body, equipment and working payload checked.
View vehicle guide: Double-deck curtainsider
Tanker trailer
Actual body specification confirmed
Load-specific capacity
Declare the product, compatibility, hygiene, transfer equipment and any regulatory requirements. Acceptance is checked, not automatic.
Actual body, equipment and working payload checked.
View vehicle guide: Tanker trailer
Skeletal container trailer
Actual body specification confirmed
Load-specific capacity
Confirm container size, loaded weight, twistlock positions and terminal or site lifting arrangements.
Actual body, equipment and working payload checked.
View vehicle guide: Skeletal container trailer
Walking-floor trailer
Actual body specification confirmed
Load-specific capacity
Check material suitability, unloading clearance, ground and the actual moving-floor arrangement.
Actual body, equipment and working payload checked.
View vehicle guide: Walking-floor trailer
Step-frame trailer
Actual body specification confirmed
Load-specific capacity
Check each deck length and height, point loads, overall loaded height and loading method.
Actual body, equipment and working payload checked.
View vehicle guide: Step-frame trailer
Bulk tipper trailer
Actual body specification confirmed
Load-specific capacity
Declare the material and contamination requirements. Check tipping space, overhead clearance and stable level ground.
Actual body, equipment and working payload checked.
View vehicle guide: Bulk tipper trailer
Alloy U-shaped tipper
Actual body specification confirmed
Load-specific capacity
Confirm material, liner or body compatibility, capacity and safe tipping conditions.
Actual body, equipment and working payload checked.
View vehicle guide: Alloy U-shaped tipper
Low-loader
Actual body specification confirmed
Load-specific capacity
Check deck profile, ramps, concentrated weight, ground clearance and actual loaded dimensions.
Actual body, equipment and working payload checked.
View vehicle guide: Low-loader
Megalift trailer
Actual body specification confirmed
Load-specific capacity
Container side-lifting needs the actual load, outreach, ground bearing and stabiliser working area checked.
Actual body, equipment and working payload checked.
View vehicle guide: Megalift trailer
Purpose-built keg trailer
Keg layout and usable space confirmed
Actual trailer payload confirmed
For suitable keg distribution. Supply keg quantities, individual loaded weights, load presentation, site access and receiving arrangements.
Purpose-built keg trailers and other suitable vehicles are both used. Trailer layout, load restraint and unloading method are agreed for the job.
View vehicle guide: Purpose-built keg trailer
Wagon and drag MOFFETT
Both decks and forklift position confirmed
Actual completed combination payload confirmed
A rigid-and-drawbar combination with truck-mounted forklift unloading. Give individual load weights, deck allocation, unloading sequence and the ground route to the receiving point.
The carried forklift changes equipment position and freight allowance. Confirm the actual forklift, mounting, load-centre limits, ground and access.
View vehicle guide: Wagon and drag MOFFETTUse the slider or arrows, or open the stationary vehicle guide.
Stationary vehicle guide and dimensions
| Vehicle | Load space | Payload / equipment | Booking check |
|---|---|---|---|
| Small van | 1.2 × 1 × 1 m | Up to 400 kg | Standard body guide; actual vehicle checked. |
| Short wheelbase van | 2.4 × 1.2 × 1.2 m | Up to 800 kg | Standard body guide; actual vehicle checked. |
| Long wheelbase van | 3.6 × 1.2 × 1.8 m | Up to 1,250 kg | Standard body guide; actual vehicle checked. |
| Extra long wheelbase van | 4.2 × 1.2 × 1.8 m | Up to 1,100 kg | Standard body guide; actual vehicle checked. |
| Luton van | 4 × 2 × 2 m | Up to 1,100 kg | 900 kg with a tail lift; conversion checked. |
| 7.5 tonne lorry | 6 × 2.2–2.4 × 2–2.445 m | Up to 2,400 kg | Standard body guide; actual vehicle checked. |
| 18 tonne lorry | 7.5 × 2.4 × 2.5 m | Up to 9,000 kg | Standard body guide; actual vehicle checked. |
| 26 tonne lorry | 8 × 2.5 × 2.6 m | Up to 15,000 kg | Standard body guide; actual vehicle checked. |
| 13.6m articulated lorry | 13.6 × 2.5 × 2.6 m | Up to 26,000 kg | Standard body guide; actual vehicle checked. |
| Luton curtainsider | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| 7.5t curtainsider | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| 18t curtainsider | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Articulated curtainsider | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| 18t flatbed HIAB | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| 26t flatbed HIAB | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Wagon & drag, rear HIAB | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Wagon & drag, front HIAB | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Three-axle HIAB tractor | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Four-axle heavy HIAB tractor | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| HIAB artic & flatbed | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Heavy HIAB artic & flatbed | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| 26t flatbed MOFFETT | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| 26t curtainsider MOFFETT | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Artic flatbed MOFFETT | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Artic curtainsider MOFFETT | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Articulated flatbed | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Refrigerated trailer | Actual refrigerated space confirmed | Refrigerated trailer option | Actual body, equipment and working payload checked. |
| Double-deck box trailer | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Double-deck curtainsider | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Tanker trailer | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Skeletal container trailer | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Walking-floor trailer | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Step-frame trailer | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Bulk tipper trailer | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Alloy U-shaped tipper | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Low-loader | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Megalift trailer | Actual body specification confirmed | Load-specific capacity | Actual body, equipment and working payload checked. |
| Purpose-built keg trailer | Keg layout and usable space confirmed | Actual trailer payload confirmed | Purpose-built keg trailers and other suitable vehicles are both used. Trailer layout, load restraint and unloading method are agreed for the job. |
| Wagon and drag MOFFETT | Both decks and forklift position confirmed | Actual completed combination payload confirmed | The carried forklift changes equipment position and freight allowance. Confirm the actual forklift, mounting, load-centre limits, ground and access. |
From brief to completion
How the service works
Agree the goods, timing, equipment and responsibilities so collection and handover follow one workable plan.
- Send pallet details
Include loaded size and weight for each type.
- Select the arrangement
We check dedicated vehicle and unloading suitability.
- Confirm the booking
Agree timing, price, equipment and site references.
- Collect and deliver
The goods move under the agreed dedicated plan.
- Receive POD
Delivery confirmation records the completed handover.
Practical booking help
Measure and prepare the complete loaded pallets
Start with reliable goods information and the people releasing and receiving the consignment. Flag missing details rather than guessing.
Loading, unloading and access
Give us the actual conditions at both ends so the equipment and service can be agreed before dispatch.
Check 01
Package for the movement
Use sound pallets and stable, suitable packaging. State fork-entry requirements, fragile edges, tilt restrictions and any need for extra protection.
Check 02
Confirm unloading
A bay, forklift, tail lift, MOFFETT or HIAB is not interchangeable. Tell us what is present at each end and what needs supplying, with the ground and access details.
Check 03
The 800 kg booking rule
Where pallet-truck handling is needed for an individual loaded pallet of 800 kg or more, arrange an electric pump truck. This is a booking requirement; lighter pallets may still need powered handling after assessment.
Preparing pallet collection and delivery
Start with the complete packed units and both receiving arrangements. You do not need to select a truck from a pallet count alone.
Measure the load
Include the pallet, packing and overhang
Give every pallet type’s full outer length, width and height from the ground, gross weight and quantity. Explain stacking limits, uneven balance and anything protruding. Ask the sender for measured weights and a packing list; send photographs of the complete load and fork-entry points.
Prepare stable units
Make the goods and pallet work together
Use a sound pallet suitable for its load and packing that holds and protects the goods as one stable unit. Wrapping the goods does not replace securing the loaded pallet in the vehicle. Declare fragile areas, top-heavy items or restrictions on restraint and tell us about damaged or incomplete packaging before collection.
Confirm both sites
Plan loading and the agreed finish point
Check bay/forklift availability, or request suitable tail-lift, carried-forklift or crane handling. Show access, parking and the complete ground route. For pallet-truck handling of an individual loaded pallet of 800 kg or more, an electric pump truck must be arranged. Lighter loads still need assessment.
Reasons to choose Synergix
Practical capability and accountable support
The service brings suitable equipment, visibility and an active operations team together around your requirements.
Synergix
A vehicle committed to the agreed pallet movement
Keep the consignment together on its dedicated collection and delivery plan. Choose the vehicle around the actual load, handling and receiver’s deadline, with any extra stops agreed before dispatch.
Synergix
Tracking and live POD
Live tracking and electronic proof of delivery (POD) help your team follow the movement and confirm receipt. Registered customers can book jobs, track drivers and retrieve PODs through the customer portal. Agree access and any extra reporting for the work.
Synergix
Fully insured transport
Move your goods with insured transport. Confirm the applicable cover against the consignment, declared value and booked service.
Synergix
24/7 operations support
Reach the team when timing or site conditions change. Clear communication and practical action help keep the movement under control.
Synergix
UK and European capability
Use an established UK and European transport operation, with the actual route, equipment and availability confirmed for the work.
Synergix
Experience with accountability
Three generations of family transport experience support practical decisions about the job. Synergix is trusted by some of the largest businesses in the sectors it serves.
Price, quotation and supplier review
Quote the complete requirement
Send the goods, sites and timing together, including the handling, evidence or additional duties your organisation needs.
- Every pallet typeCount, footprint including overhang, loaded height and gross weight per pallet.
- Product restrictionsStackability, fragility, orientation, value and any special conditions.
- Both sitesPostcodes, contacts, booking references, access and unloading method.
- Deadline and equipmentReady time, delivery window, tail lift and electric pump-truck needs.
- Collection and deliveryExact addresses, contacts, dates, latest useful arrival and any extra stops.
- Value and special conditionsDeclared goods value, handling instructions, required cover and any regulated or restricted contents.
Timing and price factors
A clear brief lets us quote the service your work needs.
Coverage and availability
Agree the workable schedule
Dedicated UK and European pallet movements are planned around the suitable vehicle and receiver. Suitable urgent courier collections can be available within 60 minutes, subject to location and availability. Heavy pallets or specialist unloading may need a different response and vehicle.
Quotation
What affects the price
The complete load, route, vehicle, timing, equipment, waiting and extra stops determine the quote. There is no invented standard pallet-network tariff. Tell us whether the deadline or exclusive use is essential.
Agree the dedicated pallet movement
A useful price comparison uses the same pallets, journey, deadline and handling scope.
Operating requirements
Set the load and site brief
Provide routes, firm dates and forecasts, receiving windows, references and the actual pallet specification. Agree equipment and the handover point, including any carrying, stock checks, extra stops or return requirements. Tracking and POD support receipt; additional reports are agreed separately.
Supplier and commercial review
Check cover, exclusions and changes
Raise required cover or supplier-document questions with sales for the actual goods and service. Agree waiting, inaccurate load details, changed access or redelivery and additional work before commitment. Provide PO/invoice instructions and proposed account/payment requirements for agreement. No network tariff or automatic special terms are assumed.
Useful booking questions
Dedicated pallet delivery FAQs
Direct answers to the choices and practical requirements that affect this service.
Is this a pallet-network service?
No. Synergix does not offer pallet-network services. This is dedicated pallet transport, with the vehicle and journey planned around the consignment.
Can a pallet travel in a van?
Possibly. Its loaded dimensions, gross weight, door access, restraint and loading method must suit the actual van. Pallet count alone is not enough.
Can you collect urgently?
Yes, where suitable capacity is available. Call with sizes, weights, locations, unloading and the deadline. The courier collection proposition is conditional, particularly for heavy or specialist loads.
Do you deliver pallets into Europe?
Yes, subject to the goods, route and documentation. Send both addresses and delivery terms so transport and border responsibilities can be agreed.
Can you provide a tail lift?
A suitable tail-lift vehicle can be arranged. The pallet dimensions, weight, platform and unloading ground need checking before confirmation.
What if a pallet weighs 800 kg or more?
Arrange an electric pump truck where pallet-truck handling is needed for that individual loaded pallet. The actual lift, ground and vehicle must also be suitable.
Can you carry an oversize pallet?
Yes, subject to assessment. Measure the goods including all overhang and packaging, and supply the gross weight and stacking restrictions.
Can you collect an unwrapped pallet?
Tell us the product and packing condition. Goods must be stable and adequately protected for the movement. Repacking or a different handling arrangement may be required.
Can I use a part load instead?
The team can assess a separate general-haulage part-load arrangement where the route, freight and timing suit. It is not a pallet-network product or automatically the same service as dedicated transport.
Do you provide proof of delivery?
Yes. Electronic POD and live tracking are available. Agree any additional references, stock checks or reporting requirements when booking.
How do I measure a loaded pallet?
Measure the outer length and width including overhang, and the height from the ground to the highest packed point. Gross weight includes the goods, pallet and packaging. List each different pallet type and quantity. A base called UK or Euro does not describe goods which project beyond it. Ask the sender for measured sizes and reliable weights, and flag missing information.
Is wrapping the goods enough to secure the pallet in the vehicle?
No. Preparing goods as a stable unit on the pallet and securing that unit in the vehicle are separate requirements. Use a sound pallet and packing suitable for the goods. Share fragility, stacking and restraint restrictions so the loading and securing arrangement can be assessed for the actual body.
Do I need a full truck for a small number of pallets?
Not necessarily. Packed dimensions, gross weights, door access and handling decide the vehicle. A suitable van or rigid can provide dedicated transport without reserving an artic. If timing and compatibility allow, a general-haulage part load can be assessed separately. Pallet count alone does not establish fit, cost or the best service.
Talk to the team
Arrange your pallet collection and delivery
Send the goods, collection and delivery requirements. We will bring the service scope, suitable equipment and quotation together.
Need a load-size check? Open LoadCheck and vehicle guidance.