Trade stock, fine wine & urgent replenishment

Alcohol delivery.
Handled with care.

From brewery collections and wholesale stock to an urgent case for a restaurant, Synergix keeps drinks moving. We provide dedicated alcohol courier and haulage services for beer, wine, champagne and spirits, with handling, timing and declared value agreed around the load.

60-minute courier collectionFor suitable UK jobs, subject to location and availability.

Insured transportDeclare the goods and value so applicable cover can be confirmed.

Live tracking & PODsKnow where the delivery is and when it has been handed over.

24/7 operations supportUrgent replenishment and planned work, day or night.

Business deliveries first

The drinks you need. Where you need them.

Our alcohol work is predominantly business to business: breweries, wine importers, wholesalers, warehouses, retailers, bars, pubs and restaurants. Book a direct courier for an urgent consignment or plan larger stock movements with the right rigid or articulated vehicle.

Keep a trading day moving

A missing wine line, delayed supplier delivery or unexpectedly busy service can leave a venue short. Tell us what stock is ready, where it is held and when it is needed. We can assess a direct collection and delivery without adding a depot sort or waiting for a routine parcel round.

Plan the stock movement properly

For brewery-to-warehouse, wine imports, wholesale collections and repeat deliveries, we work from the actual units: cases, bottles, kegs, casks or pallets. Booking slots, access, unloading and any returns are agreed together. A full load and a single valuable bottle both deserve a clear plan.

Bottles, cases, kegs & pallets

Alcohol we transport.

Breweries, distilleries, wine merchants, wholesalers, venues and hospitality buyers use the service for supplier collections, replenishment, launches and booked deliveries. Collectors and private customers can also move valuable bottles. Product packaging, duty status, value and the receiving arrangements determine the handling plan.

Beer, lager, ale, craft beer and cider courier

We transport bottled and canned stock, mixed cases, kegs and casks for breweries, wholesalers and hospitality businesses. Give us quantities, loaded weights and handling requirements. For draught products, tell us about full and empty containers, site access and any collection or return arrangement. Delivery into a cellar needs a separate handling agreement.

Wine courier and fine wine delivery

From everyday restaurant stock to rare vintages and high-value collections, a dedicated vehicle can provide a direct journey with fewer transfers. Send bottle and case counts, declared value, packaging and any orientation or temperature instructions. For imports, confirm where the stock can be released and any collection references before the driver arrives.

Champagne, prosecco and sparkling wine courier

Champagne and sparkling wine deliveries often combine fragile glass, valuable stock and a fixed occasion or service deadline. We plan around the collection release and the receiving contact. Identify presentation cases, large-format bottles and any temperature requirements so handling and vehicle choice suit the consignment.

Whisky, whiskey, bourbon and collectible spirits courier

Rare bottles and limited editions can be worth far more than their size suggests. Declare the full value and explain whether the consignment includes sealed retail bottles, collection pieces or commercial stock. Agree applicable cover and handover before collection. A padded box is not a substitute for assessing a valuable consignment.

Gin, vodka, rum, tequila, brandy and liqueur delivery

We handle trade enquiries across the spirits range, including cognac and mixed stock. Tell us bottle sizes, ABV, total quantities and packaging. High-strength products, bulk spirit and other classified goods need their transport classification checked. We can coordinate the relevant ADR requirement rather than assume every alcohol load has identical rules.

Low-alcohol, alcohol-free drinks and mixed bar stock

Alcohol-free beer, wine alternatives, mixers and mixed hospitality orders can move with the same practical attention to packaging, access and timing. State the complete contents of the load, including any products requiring different temperatures or handling. We confirm a suitable arrangement for the whole consignment.

The Synergix fleet

Explore the full vehicle range.

Explore the wider Synergix fleet, from small vans to specialist combinations. The suitable vehicle, body and equipment are confirmed for your alcohol delivery. The overview does not mean every configuration performs every service.

Dimensions are initial load-space guidance, not outside vehicle measurements. Gross vehicle weight is not payload. Door openings, body fittings, handling equipment and axle limits matter; the assigned configuration determines usable space and freight allowance.

From enquiry to handover

How your movement works.

Whether it is a rare bottle or a full commercial load, we agree the goods, handling and handover before it moves.

  1. Describe the stock

    Send drink types, quantities, packaging, weight and declared value.

  2. Plan the delivery

    We check vehicle, handling, timing, access and any temperature or regulated-goods requirement.

  3. Confirm the quote

    Agree the service, applicable cover, collection and delivery window.

  4. Collect and drive

    The booked stock travels under the agreed plan, with live tracking available.

  5. Record the handover

    The receiving contact accepts the delivery and proof of delivery records completion.

Value is about more than size

A valuable bottle deserves its own plan.

A bottle worth £2,000 can justify dedicated transport even when it fits inside a small box. You are buying a direct journey, a planned handover and fewer handling stages. Ask for a quote based on the route and value rather than treating it as an ordinary parcel.

Fewer transfers, clearer responsibility

Your dedicated consignment can travel from the agreed collection point to the named recipient without a parcel-network sorting journey. We agree packaging, loading and any orientation instructions before dispatch. This reduces avoidable handling but does not remove the need for suitable protective packaging.

Value and cover agreed first

Tell us the full consignment value, including rare bottles and presentation packaging. We confirm applicable transport cover and any specialist arrangement before acceptance. The delivery price is quoted for the actual job; the price and applicable cover are confirmed for the actual movement.

Longer journeys and valuable drinks

Security planned beyond the first day.

A two-day alcohol movement needs a plan for the hours when the vehicle is stopped as well as when it is moving. Wine, spirits and other drinks can be attractive theft targets. Secure parking and controlled release are part of arranging the journey, alongside load restraint and appropriate insurance.

Plan the stop before departure

We consider journey duration, drivers’ hours, ferry timings and receiving slots before dispatch. Where a loaded overnight stop is needed, the plan must include suitable secure parking or an agreed secure holding arrangement. Availability, access, vehicle size and the load’s security conditions matter. A paid parking space alone does not establish that it is suitable.

Protect bottles and control access

Stable pallets, appropriate restraint and packaging protect against movement and breakage. Locks, agreed seal records and checks for interference address a different risk: unauthorised access. The loading and handover instructions need to cover both, including who can approve a changed destination or release.

Delays need a workable alternative

A missed unloading slot can turn a same-day delivery into an overnight load. Our operations team coordinates the next authorised step, including revised timing and suitable parking or holding. For temperature-sensitive drinks, the plan also needs to preserve the agreed conditions during the stop.

Experience protects the delivery

Insurance matters after a loss. Experienced planning helps prevent one: recognising a theft-attractive load, allowing for legal rest, checking where it can stop and keeping the receiving arrangements clear. We bring those decisions into the booking, rather than leaving them until the driver needs somewhere to park.

Trade and occasional private delivery

Make the receiving end ready.

The last few metres can take longer than the road journey if the driver arrives at a closed loading bay or nobody can accept the stock. Give us the delivery rules and unloading detail with the booking.

Bars, pubs and restaurants

Confirm the stock entrance, delivery window, parking, carrying distance and the person authorised to sign. Tell us about steps, cellars, restricted streets and whether staff or equipment will be available. Extra carrying, positioning and empty-container collection need to be included in the agreed service.

Warehouses, importers and retailers

Send booking references, purchase orders, pallet labels, inbound slots and any stock-release instructions. For duty-suspended or bonded movements, raise the status and required documentation before quoting. Ordinary alcohol carriage does not establish bonded permissions or complete an excise procedure.

Occasional private customers

Private-address delivery can be assessed, although trade stock is the main service. The seller's instructions, recipient, applicable age-verification arrangements and failed-delivery process must be agreed before dispatch. Do not assume goods can be left unattended or handed to an alternative person.

Temperature and product care

Tell us whether the drinks require a particular temperature band, protection from freezing or heat, or other producer instructions. Temperature-controlled transport can be arranged where appropriate. A standard enclosed van is not a guarantee of temperature control.

Keg trailers and other suitable vehicles

We use a mix of purpose-built keg trailers and other suitable vehicles for keg deliveries. The choice depends on quantities, load presentation, site access and available unloading facilities. Provide individual keg weights, the loading method and the receiving arrangements so the trailer layout, restraint and handover can be planned.

UK and European movements

From urgent cases to planned loads.

We support one-off alcohol courier jobs, regular collections and larger stock movements across the UK and Europe. Collection and arrival times are confirmed around the ready stock, route, vehicle and receiving window.

Same-day and out-of-hours

Suitable UK courier collections may be available within 60 minutes, subject to location, goods checks and capacity. Our operations team is available 24/7/365. A collection target does not guarantee a venue can receive the load, so give us the actual delivery deadline and access hours.

Imports, exports and repeat routes

For cross-border stock, tell us the collection release, delivery point and customs or excise status. Regular work can be planned around production and replenishment schedules. We agree documentation responsibilities and any ferry or border elements before confirming the movement.

Preparation and first-time booking

Prepare the stock, paperwork and receiving point.

Send the details you know, identify anything still missing and use the guidance below to obtain the rest. You do not need to choose a vehicle before asking for a quotation.

Practical booking guidance

Start with the stock and the receiving point.

You do not need to choose a vehicle before speaking to us. The load and delivery conditions determine the suitable arrangement.

Describe the units

Tell us how many bottles, cases, kegs, casks or pallets are moving, the packed dimensions and loaded weights. Include mixed stock, glass, orientation requirements and whether empty kegs or packaging need returning.

Check release and duty status

Ask the releasing warehouse whether the stock is duty paid, duty suspended or moving under a customs procedure. Send its release contact and required movement references. If you do not know the status, identify the warehouse so the responsible parties can establish it before dispatch.

Plan the receiving work

A retail loading bay, venue, private address and cellar are different jobs. Give the exact entrance, slot, unloading equipment and access. Steps, cellar work, handball or a second person need a specified handling arrangement.

Make value and time visible

Include the stock value, ready time and final receiving window. Tell us about heat/cold sensitivity and any overnight journey. We agree vehicle, load protection, stop planning and applicable cover against that brief.

Duty status and transport documents

Bonded alcohol: what changes?

“Bonded” usually describes alcohol held or moved without payment of excise duty under an authorised duty-suspension arrangement. It changes the release, paperwork and receipt process. It does not simply mean that the bottles need an insured vehicle.

Duty-paid or duty-suspended?

Duty-paid stock has had the relevant excise duty accounted for. Duty-suspended stock moves under an approved excise arrangement. Customs warehousing is a separate procedure and can involve different duties and declarations. Establish the actual status with your warehousekeeper or excise agent before arranging release.

Who controls the movement?

The authorised consignor or warehousekeeper establishes the permitted movement and receiving destination. We coordinate the collection, documents supplied to the driver and delivery instructions. Transporting a bonded load does not itself make the carrier an excise warehousekeeper or authorise storage at an ordinary warehouse.

EMCS, eAD and ARC, in plain English

For movements covered by the Excise Movement and Control System (EMCS), the consignor submits an electronic administrative document (eAD) before dispatch. The accepted movement receives an Administrative Reference Code (ARC). The driver must be given that reference. Goods must not leave before the required ARC is allocated, unless the proper HMRC fallback procedure applies.

Movement guarantees and proof of receipt

A duty-suspended movement may need a movement guarantee covering the duty at risk. Agree who provides it and confirm that the arrangement covers the proposed journey. Cargo insurance and an excise movement guarantee serve different purposes. A signed delivery note also does not replace the receiving party’s required EMCS report of receipt.

What should I send with a bonded-load enquiry?

State duty status, product types, quantities, alcohol strength, collection and receiving premises, release and booking references, and your warehousekeeper or excise-agent contact. Confirm who prepares EMCS and any customs entries, who supplies the guarantee where needed, how the driver receives the ARC and who closes the movement on receipt.

UK, Northern Ireland and European movements

The correct process depends on the origin, destination and customs procedure. Great Britain, Northern Ireland and EU movements are not interchangeable. An ARC is not a substitute for every customs or export document. Your warehousekeeper or agent must establish each leg and any authorised change of destination before the vehicle moves.

If you are unsure whether your alcohol is bonded, ask the releasing warehouse whether excise duty has been paid and what movement procedure applies. Give us their answer with the enquiry so release, transport and receipt can be planned together.

Loaded pallet weights and powered handling

Where pallet-truck handling is needed, request an electric pump truck for an individual loaded pallet of 800 kg or more. This is Synergix’s booking rule, not a legal weight threshold. Lower weights can also need powered handling. Confirm the actual truck, tail-lift rating and platform, total weight on the lift, surface, gradient, travel distance and access.

Why Synergix

Drinks experience with a practical response.

Synergix supports some of the largest drinks businesses in the sectors we serve. We keep customer identities private while putting that experience into the stock movements customers need every day.

Trade stock is established work

Brewery-to-warehouse collections, wine imports and same-day replenishment to bars, pubs and restaurants are part of our confirmed work. We understand that a late case can affect a service and a missed warehouse slot can hold up the next stage.

Direct delivery for fragile or valuable stock

Dedicated transport gives a consignment a planned journey with fewer handovers. It is useful when value, fragility or timing makes a routine parcel service a poor fit for the job.

A fast response when suitable

Our 60-minute UK courier collection proposition can help when stock is ready and a suitable vehicle is available. We confirm the actual collection window and delivery feasibility before you book.

Tracking, POD and real support

Live tracking and electronic proof of delivery help your team follow the stock. Real operational support is available 24/7/365 to deal with access changes, late releases and receiving instructions. Registered customers also have access to the established booking, tracking and proof-of-delivery portal. Agree any additional reporting requirements with the team.

Insured transport with value declared

Our transport is insured, with the goods, declared value and applicable conditions checked for the booking. Valuable bottles and specialist requirements are discussed before collection so the cover position is clear.

Capacity beyond one urgent case

Three generations of family transport experience sit behind UK and European courier and haulage capability. We can support repeat collections and larger movements as well as the urgent delivery that starts the conversation.

Quotation and supplier information

Tell us what is in the consignment.

A clear stock list helps us choose a vehicle, plan handling and confirm a realistic price.

What affects the price?

Route, timing, vehicle, stock quantity, handling, value and any temperature, security or regulated-goods requirement affect the quote. Waiting, difficult access, extra stops and returns can also change the cost. Send the full brief so the price reflects the required work.

The quotation confirms the agreed scope and any separately priced handling, waiting, out-of-hours, security or temperature arrangements that apply. Tell us about changes before collection, so the plan and price can be confirmed.

  1. Drinks and packaging

    Beer, wine, champagne, whisky/whiskey or other products; ABV where relevant; bottles, cases, kegs, casks or pallets.

  2. Size and weight

    Unit counts, packed dimensions, individual and total weights, stackability and any large-format or fragile bottles.

  3. Value and care

    Full declared value, producer instructions, temperature requirements and any requested specialist cover or security.

  4. Route and timing

    Collection and delivery postcodes, stock-ready time, delivery slot, release references and any border or excise status.

  5. Access and unloading

    Parking, loading bay, steps or cellar, carrying distance, available staff, forklift, tail lift and pump-truck requirements.

  6. Recipient and returns

    Authorised recipient, agreed age-verification requirement for private delivery, POD needs, empty containers or return stock.

  7. Duty status and longer journeys

    Say whether the stock is duty-paid or duty-suspended, identify the responsible warehousekeeper or agent, and flag overnight travel, security instructions and temperature requirements.

Practical booking guidance

A clear brief for your purchasing team.

Use this page to assess the service, then send your operating requirements and supplier-approval questions to the team. We confirm the actual work before the booking is accepted.

Service and responsibility

Share drink types, package counts, loaded weights, duty status and receiving windows. Identify who prepares, loads, releases and receives the goods, and who can approve a change.

Supplier assurance

Tell us which evidence your approval process requires for release authority, movement documents, declared value and any special handling or temperature conditions. We confirm the relevant arrangement and what evidence can be supplied for that activity. A general service description is not a substitute for a required certificate.

Visibility and exceptions

Live tracking and electronic proof of delivery support the transport. Specify additional records, authorised recipients and escalation contacts before collection. Agree what happens if the load, route or receiving slot changes.

Regular work and commercial terms

Discuss brewery, warehouse, retail or venue supply schedules and any returns. Include expected frequency, volumes and start date. Send supplier forms, purchase-order or invoicing requirements early so any arrangements and deadlines can be confirmed. Read the trading terms and agree waiting, changes and specialist commitments with the quote.

Does insured transport mean full-value cargo insurance?

No. Carrier liability and cargo insurance are different. Tell us the goods and value before acceptance, and check the applicable terms and any expressly accepted enhancement. Do not assume that declaring a value, paying for a specialist vehicle or requesting extra cover means full-value protection has been accepted.

Read the current trading terms

Practical answers

Alcohol delivery questions.

Answers to the questions that matter before you book.

Can you arrange bonded alcohol transport?

We consider duty-suspended alcohol movements with the release, receiving authorisations and movement documents established before dispatch. Send the duty status and your warehousekeeper or excise-agent details. The required guarantee, EMCS references and any customs procedure must cover the actual movement.

Do you mainly deliver alcohol to businesses?

Yes. Our main focus is trade stock for breweries, importers, wholesalers, warehouses, retailers, bars, pubs and restaurants. Occasional private-address deliveries can be assessed with the relevant recipient and delivery conditions agreed in advance.

What if I do not know whether the alcohol is bonded?

Ask the business releasing the stock for its duty status, release authority and movement instructions. Tell us which warehouse is holding it and what information is available. Do not assume that a wine invoice or an ordinary delivery note replaces the required excise or customs movement information.

Can you deliver a single valuable bottle of wine?

Yes, we can assess a dedicated courier for a single bottle or a small collection. Tell us the value, packaging, route and deadline. A valuable item can justify its own vehicle even when it is physically small, with applicable cover confirmed before booking.

Do you carry champagne, whisky and other spirits?

Yes. We consider beer, cider, wine, champagne, sparkling wine, whisky/whiskey, bourbon, gin, vodka, rum, tequila, brandy, cognac and liqueurs, alongside low/no-alcohol drinks. Declare the actual contents, strength, quantities and packaging.

Can you arrange emergency alcohol delivery today?

Yes, subject to stock release, vehicle availability and the delivery point being ready. Suitable UK courier collections may be available within 60 minutes. Call with the goods, collection point and deadline so we can confirm the practical timing.

Will my delivery go through a parcel network?

A booked dedicated courier travels under the agreed direct delivery arrangement rather than a parcel-network sort. We confirm the collection, receiving contact and handling instructions. Packaging still needs to protect the goods during loading, restraint and transit.

How should bottles be packaged?

Use packaging suitable for the bottle shape, weight and transport, with adequate separation and protection against movement or contact. Tell us about original presentation boxes, fragile closures and orientation instructions. We agree any additional handling requirement before collection; packaging supply is not automatically included.

Is high-value wine fully covered automatically?

No automatic unlimited cover is implied. Declare the full consignment value and contents, including rare bottles, so applicable transport cover and any additional arrangement can be confirmed before acceptance.

Do you provide refrigerated alcohol delivery?

Temperature-controlled transport can be arranged where the product and route require it. Provide the required temperature band, loading condition and any monitoring or records you need. These are separate requirements from a standard dedicated vehicle.

Can you transport kegs and collect empties?

Yes, kegs, casks and agreed empty-container returns can be included. Give us counts, weights, access and loading details at each end. Empty collection, cellar handling and additional stops need to appear in the booking scope.

Will the driver take stock into a cellar or upstairs?

Only where the handling has been assessed and agreed. Tell us unit weights, steps, access, carrying distance and available equipment or assistance. A standard transport booking does not automatically include cellar work or prove that one or two people can safely handle the load.

Do all alcohol loads require ADR transport?

No. Requirements depend on the product's transport classification, strength, quantity, packaging and applicable provisions. Declare high-strength, bulk or otherwise classified products so we can check the arrangement rather than assume the rules from the word alcohol alone.

How are private-address deliveries handled?

We assess them individually. Agree the seller's instructions, intended recipient, applicable age-verification requirements and what happens if delivery cannot be completed. Unattended delivery or handover to another person must not be assumed.

What determines the alcohol delivery price?

Route, timing, vehicle, stock quantity, handling, value and any temperature, security or regulated-goods requirement affect the quote. Waiting, difficult access, extra stops and returns can also change the cost. Send the full brief so the price reflects the required work.

Can you support regular work or our supplier-approval process?

Yes. Send the expected goods, routes, frequency, sites and start date, together with your supplier-approval requirements. We agree the practical scope, contacts, evidence and commercial arrangements for the proposed work. Recurring capacity, account terms and reporting commitments need confirmation rather than being assumed from a one-off quote.

One bottle or a commercial load

Get your drinks delivery arranged.

Send the stock, collection point, destination and deadline. We will confirm the vehicle, handling and applicable cover for the job.