Durham
courier & haulage.

A van collection may be possible in around 45 minutes, subject to the address, goods and a suitable available vehicle. Call with the ready time and deadline for an estimate. Lorries, refrigerated vehicles and specialist equipment need their own availability and positioning check.

It may be possible, depending on when the goods are ready, loading time, vehicle position, road conditions and the receiver’s latest acceptance time. Give us both addresses and the actual deadline. We assess the complete movement before confirming a plan.

A dedicated courier movement normally stays on the same vehicle between the agreed collection and delivery points, without a parcel-network sorting hub. Tell us about additional stops, a return collection or any unusual route requirement so the arrangement is clear before booking.

Yes. Our phones are answered 24/7/365. Call to discuss the movement and confirm the suitable vehicle, handling and receiving arrangements. Someone must be available to release the goods and accept them at the proposed times.

Live tracking and electronic proof of delivery are available. Agree the updates and receiving evidence you need when booking, including any named-recipient, signature, photograph or delivery reference requirement.

Contact our team promptly. A later release, changed receiving slot or additional waiting can affect the vehicle, driver schedule, arrival plan and cost. Give us the new ready time and receiver’s instructions so we can reassess the movement.

Start with what needs moving and the deadline. An urgent component, parcel or suitable pallet may need a dedicated courier. Heavier freight, larger volumes, specialist bodies or repeat work may need a haulage arrangement. Send the load details and we will help you choose.

Yes, we assess dedicated pallet movements with the vehicle, collection and delivery agreed for the job. Send the loaded footprint, height, individual weights, quantity, stackability and unloading arrangements. Synergix does not offer pallet-network services.

We can discuss full loads, regular work and supported part-load arrangements. The collection window, delivery plan, body, loading method and availability must suit the job. A part-load enquiry is assessed individually; it is not a pallet-network product.

Measure each item as it will travel, including packaging, the pallet and any overhang. Give the quantity, individual and total weights, stackability and any orientation limit. We check the actual load space, aperture, working payload, equipment and site access. Vehicle gross weight is not cargo payload.

Yes. Enter packaged dimensions, item weights and quantities for an initial vehicle-size estimate. Send the result with your enquiry. LoadCheck does not confirm actual vehicle fit, restraint, loading equipment, payload, availability or a booking.

Open LoadCheck

Tell us before booking. A suitable tail lift, mounted forklift, crane or agreed handling crew may be an option, but they solve different problems. We need the item weights, dimensions, fork access or lifting points, surface and final placement. Equipment does not come with every vehicle.

Under Synergix’s booking rule, request an electric pump truck when pallet-truck handling is required for an individual loaded pallet weighing 800 kg or more. Lighter pallets can need powered handling too. Check the lift and platform capacity, footprint, all weight on the platform, ground and handling method. The threshold is not automatic proof of safe handling.

Yes, they need packaging suitable for the goods and the planned handling. A dedicated vehicle does not remove the risk of movement during loading and travel. Protect fragile surfaces, sharp edges and delicate equipment; tell us about upright-only, non-stackable or special restraint requirements.

We can assess both, with the product, temperature and handover requirements agreed. Refrigerated road transport moves goods under an agreed temperature arrangement. Stationary event refrigeration provides storage at a venue. Explain which you need, the duration, access and any power requirement.

No. The Road User Charge and pedestrian or vehicle-entry restrictions are separate checks. Establish the current lawful approach, any applicable charge and the receiving business’s loading instructions before dispatch. A delivery booking does not create an exemption, and a small van still needs permitted road access.

Give the department, exact building, goods entrance, named recipient and appointment. Identify packed dimensions, weight, fragile or upright-only requirements and unloading equipment. Declare batteries, chemicals, regulated samples or temperature needs before acceptance. Mountjoy, Elvet and Bailey college handovers require their own instructions.

We can assess the load when you provide the unit, actual loaded pallet dimensions, individual weights, stackability and loading equipment. Give the delivery appointment and receiving equipment too. For pallet-truck handling at 800 kg or more per loaded pallet, request an electric pump truck; actual equipment capacity and ground must still be suitable.

Only if the complete approach and unloading point are lawful and suitable for that vehicle and load. Send access dimensions, signed restrictions, photos, steps and carrying distance. A smaller vehicle or separately agreed handling arrangement may be needed. Check the actual peninsula and pedestrian controls rather than relying on a general postcode route.

Vehicle positioning, route distance, body and vehicle type, waiting, unloading, handling equipment, additional stops and the deadline affect the quote. Give accurate load and site details. Tell us about changes before dispatch so we can explain any effect on the arrangement or price.

Send both full addresses and goods entrances, contact details, ready time and latest delivery time, item quantities, packaged dimensions, individual and total weights, stackability and loading equipment at both ends. Include access restrictions, references, photographs and any special handling or temperature requirement.

Yes. Give your usual route, frequency, volumes, receiving windows and seasonal peaks. Warehousing, cross-docking, retail distribution and agreed two-person delivery can be considered as part of a wider arrangement. Storage location, handling scope, availability and commercial terms are agreed separately.

No. An enquiry starts the discussion. The vehicle, collection and delivery plan, handling, price and booking acceptance must be confirmed. A generated enquiry reference or LoadCheck result does not establish vehicle allocation or successful email delivery.