Tower Hamlets
courier & haulage.

A van collection may be possible in around 45 minutes, subject to the address, goods and a suitable available vehicle. Call with the ready time and deadline for an estimate. Lorries, refrigerated vehicles and specialist equipment need their own availability and positioning check.

It may be possible, depending on when the goods are ready, loading time, vehicle position, road conditions and the receiver’s latest acceptance time. Give us both addresses and the actual deadline. We assess the complete movement before confirming a plan.

A dedicated courier movement normally stays on the same vehicle between the agreed collection and delivery points, without a parcel-network sorting hub. Tell us about additional stops, a return collection or any unusual route requirement so the arrangement is clear before booking.

Yes. Our phones are answered 24/7/365. Call to discuss the movement and confirm the suitable vehicle, handling and receiving arrangements. Someone must be available to release the goods and accept them at the proposed times.

Live tracking and electronic proof of delivery are available. Agree the updates and receiving evidence you need when booking, including any named-recipient, signature, photograph or delivery reference requirement.

Contact our team promptly. A later release, changed receiving slot or additional waiting can affect the vehicle, driver schedule, arrival plan and cost. Give us the new ready time and receiver’s instructions so we can reassess the movement.

Start with what needs moving and the deadline. An urgent component, parcel or suitable pallet may need a dedicated courier. Heavier freight, larger volumes, specialist bodies or repeat work may need a haulage arrangement. Send the load details and we will help you choose.

Yes, we assess dedicated pallet movements with the vehicle, collection and delivery agreed for the job. Send the loaded footprint, height, individual weights, quantity, stackability and unloading arrangements. Synergix does not offer pallet-network services.

We can discuss full loads, regular work and supported part-load arrangements. The collection window, delivery plan, body, loading method and availability must suit the job. A part-load enquiry is assessed individually; it is not a pallet-network product.

Measure each item as it will travel, including packaging, the pallet and any overhang. Give the quantity, individual and total weights, stackability and any orientation limit. We check the actual load space, aperture, working payload, equipment and site access. Vehicle gross weight is not cargo payload.

Yes. Enter packaged dimensions, item weights and quantities for an initial vehicle-size estimate. Send the result with your enquiry. LoadCheck does not confirm actual vehicle fit, restraint, loading equipment, payload, availability or a booking.

Open LoadCheck

Tell us before booking. A suitable tail lift, mounted forklift, crane or agreed handling crew may be an option, but they solve different problems. We need the item weights, dimensions, fork access or lifting points, surface and final placement. Equipment does not come with every vehicle.

Under Synergix’s booking rule, request an electric pump truck when pallet-truck handling is required for an individual loaded pallet weighing 800 kg or more. Lighter pallets can need powered handling too. Check the lift and platform capacity, footprint, all weight on the platform, ground and handling method. The threshold is not automatic proof of safe handling.

Yes, they need packaging suitable for the goods and the planned handling. A dedicated vehicle does not remove the risk of movement during loading and travel. Protect fragile surfaces, sharp edges and delicate equipment; tell us about upright-only, non-stackable or special restraint requirements.

We can assess both, with the product, temperature and handover requirements agreed. Refrigerated road transport moves goods under an agreed temperature arrangement. Stationary event refrigeration provides storage at a venue. Explain which you need, the duration, access and any power requirement.

Provide the actual occupier, building goods entrance, receiving contact, security instructions and appointment. Include packed dimensions, weights and lift limits. A public address or visitor route does not establish freight access.

We can assess the proposed product and required transport when you supply the merchant’s current location, packaging, temperature requirement, release time and receiving details. Do not book chilled goods as ordinary ambient freight or assume a planned relocation has happened.

Not automatically. Check current crossing restrictions, the actual vehicle and load, and any route charges. A Google area map is not HGV routing or proof of legal tunnel access.

Vehicle positioning, route distance, body and vehicle type, waiting, unloading, handling equipment, additional stops and the deadline affect the quote. Give accurate load and site details. Tell us about changes before dispatch so we can explain any effect on the arrangement or price.

Send both full addresses and goods entrances, contact details, ready time and latest delivery time, item quantities, packaged dimensions, individual and total weights, stackability and loading equipment at both ends. Include access restrictions, references, photographs and any special handling or temperature requirement.

Yes. Give your usual route, frequency, volumes, receiving windows and seasonal peaks. Warehousing, cross-docking, retail distribution and agreed two-person delivery can be considered as part of a wider arrangement. Storage location, handling scope, availability and commercial terms are agreed separately.

No. An enquiry starts the discussion. The vehicle, collection and delivery plan, handling, price and booking acceptance must be confirmed. A generated enquiry reference or LoadCheck result does not establish vehicle allocation or successful email delivery.