The stock your stores need. A routine they can plan around.

Store replenishment. Ready for trading.

Keep stock moving to the stores that need it, on a schedule that works for their teams. Synergix plans repeat replenishment from your warehouse, through Northampton where needed, with familiar drivers delivering into the agreed store location. Daily, weekly and bespoke routes can include night access, returns and extra capacity for peak trading.

Regular store routesDaily, weekly or a bespoke receiving pattern.

Familiar driversPeople who know the access, staff and stock location.

Counted handoversBox checks and store delivery quantities in your proof-of-delivery records (PODs).

Seasonal flexibilityCapacity and frequency planned around changing demand.

Repeat retail stock delivery

Make receiving stock part of the routine.

A useful replenishment service supports the people running the store as well as the warehouse dispatching the goods.

The normal delivery cycle

Plan around how each store trades

Agree the stores, delivery days and receiving windows before building the route. A consistent routine helps staff plan receiving and move stock towards sale, with the warehouse working to a clear dispatch requirement.

Different stores, different needs

Tailor the receiving arrangement

A shopping-centre unit, high-street branch and boutique may need different vehicles, access times and carrying arrangements. Stock can go to a loading bay, stockroom or another agreed location, including directions from the store on arrival.

More stock when needed

Adapt for promotions and peaks

Increase delivery frequency or vehicle capacity for Christmas, summer trading, new ranges and promotional demand. We can respond to changing volumes through an agreed plan. Give us the likely peaks and latest allocation changes so the stock and vehicles match.

The return cycle

Keep the store clear for the next delivery

Build returned stock, reusable containers and agreed packaging collections into the route. Identify what comes back and where it goes, so the store can prepare it alongside the incoming delivery.

Goods and practical requirements

Replenishment requirements we support.

The right schedule depends on stock size, the rate of change and how much receiving space the store has.

  • Core repeat stock
  • Promotional and launch stock
  • Fashion and seasonal ranges
  • Small stockrooms
  • High-value boutique stock
  • Returns and reusable containers
Core repeat stock

Give the normal dispatch quantities by store, carton sizes, weights and preferred delivery days. We use that pattern to plan capacity, sorting and receiving time. Changes in the amount or packing should be passed to the team before loading.

Promotional and launch stock

Identify the campaign, launch date and which stores need each allocation. Keep promotional packs separate from normal replenishment and tell us the latest useful arrival. A delivery can be on time for the route but too late for the promotion unless that commercial deadline is clear.

Fashion and seasonal ranges

Clothing, footwear and accessories may use cartons, reusable bag-boxes or hanging rails. Confirm presentation and garment protection as well as quantity. Different seasonal products can change the volume substantially even when the number of boxes looks familiar.

Small stockrooms

Limited back-of-house space can make delivery timing and volume particularly important. Tell us the maximum receiving amount, carrying route and preferred placement so replenishment fits the store rather than blocking its working area.

High-value boutique stock

A small consignment can still justify a high level of care. We can build a familiar delivery routine around boutique stores and valuable merchandise. Declare the goods, value and handover expectations for the agreed service and cover.

Returns and reusable containers

Keep returned merchandise, empty delivery containers and agreed recyclable packaging identifiable. Give quantities and destinations so the return load fits after the outward drops, without obscuring other stores' stock.

The vehicle follows the job

Explore the wider Synergix fleet.

This fleet overview covers different transport and handling requirements. We match the vehicle, body and equipment to your goods, access and the work booked. A pictured configuration is not automatically suitable for every retail job.

Plan the load and the unloading together

These are body-specific planning guides. Door openings, wheel arches, curtainsider bodies and carried equipment change usable space and payload. For a MOFFETT delivery, confirm load weight and centre of gravity, fork access, suitable ground and the placement area. A carried forklift is different from a HIAB crane or a tail lift.

Use LoadCheck for an initial space estimate, or send the packed dimensions, weights and store access details to our team. Where pallet-truck handling is needed for a loaded pallet of 800 kg or more, request an electric pump truck. Lighter pallets can also need powered handling where the surface, gradient or carrying distance makes manual movement unsuitable. Actual platform capacity, ground and the unloading route still need checking.

How the service works

A repeat delivery cycle, with room for change.

Warehouse, route and store together

A clear cycle from allocation to receipt.

Your team controls the stock requirement. We organise the physical movement around the agreed instructions.

  1. Allocate

    Supply the store list and expected dispatch quantities, with the required receiving days.

  2. Check and sort

    Stock received through Northampton is counted, audited and sorted into store allocations.

  3. Load and deliver

    Count boxes onto the route vehicle and deliver to each store's agreed receiving point.

  4. Confirm and return

    Use POD quantities to confirm delivery and collect the declared return load.

When demand changes

Keep the programme flexible.

A replenishment plan should be able to respond to actual trading.

Internal stock transfers

Move stock within the retail network

Stock can be transferred between stores within the network in 24–72 hours, depending on the service and budget. Give the goods, sending store, receiving store and timing so the transfer can be fitted into the right movement.

Urgent replenishment

A direct movement when the next run is too late

A separate dedicated courier can support an urgent stock requirement. UK-wide courier collection is available within 60 minutes for many bookings, with the actual window confirmed against the location, vehicle and load. Planned replenishment and urgent recovery can work alongside each other.

Closed-store delivery

Stock ready for the morning team

Vetted keyholding drivers can deliver during the night under an agreed access arrangement. Put the receiving location and stock placement instructions in the plan so the morning team knows where to find the delivery.

Communication

Give changes to the people running the route

Account management is arranged around the contract, normally connecting our team with the retailer's transport lead. Updated quantities, receiving changes and discrepancies can then be handled through the right contact.

A practical starting point

Booking this service for the first time.

Use the information your warehouse, supplier and receiving team already hold. You can start a discussion before every detail is final, provided estimates and missing information are clear.

Start with the trading pattern

Show when stores run low

Send a recent dispatch week with the stores, delivery days and quantities. Add promotion, summer or Christmas peaks. Your team decides what each store needs and authorises allocations; replenishment transport does not automatically include forecasting or reordering.

Use packed figures

Separate delivery stock from collections

Obtain packed sizes and gross weights from the warehouse or supplier. List cartons, pallets, cages and rails separately. Add returned stock and empty containers expected at each store, since they also take space on the route.

Check store readiness

Match receiving to the store routine

Ask the store for its receiving window, entrance, unloading equipment and stock placement point. Explain whether the stock must arrive before opening, before a promotion or on a regular delivery day. These are different planning requirements.

Allow for a changing week

Identify normal work and urgent top-ups

Tell us which quantities are typical and which are estimates. Show the stores that need extra deliveries or have limited stockroom space. If the full schedule is not ready, send a sample and the intended start date so we can develop the plan with you.

An accountable retail partner

A routine your stores can rely on.

A good replenishment service gives stores a usable receiving routine as trading volumes change.

Relevant retail work

A service built around the actual operation

Familiar route drivers learn the staff, access and stock locations, helping repeat deliveries fit naturally into the store day.

A practical service plan

Match the work to your requirement

Daily, weekly or bespoke routes can be planned around regular demand and seasonal peaks. Extra urgent movements remain identifiable rather than silently changing the normal programme.

Clear handovers

Keep quantities and responsibilities visible

Agreed quantity checks and store handover records let the warehouse and receiver work from the same dispatch. Returned containers and stock can be included in the route capacity plan.

Insured and visible

Follow the booked movement

Fully insured transport, live tracking, proof-of-delivery records and our customer portal support the booked movement. Declare goods and value so applicable cover can be confirmed. Portal access does not imply automatic stock alerts, item-level checks or an integration.

People behind the plan

Experience and operational support

Three generations of family transport experience support an owner-led business trusted with demanding retail work. Our operations team is available 24/7, with account management arranged around the contract.

An urgent alternative

Help when stock cannot wait

A separately booked dedicated courier movement can support urgent stock, parts or campaign material. UK-wide courier collections are available within 60 minutes for many bookings, subject to location, vehicle and confirmation. This response does not apply automatically to specialist trucks or port collection.

Make the return journey work

Deliver. Collect. Reuse.

Retail logistics can join the outward delivery and the return requirement in one planned operation.

Productive return legs

Bring something useful back

Plan returns, reusable delivery containers and agreed packaging collections into the returning store route. That uses the journey for more than the outward stock delivery and can reduce separate collection trips, fuel use and associated CO₂ emissions.

Reuse and recycling

Keep materials in the loop

In our established retail operation, collected clear garment plastic and cardboard are recycled through a partner, with records retained. Reusable delivery containers return for the next cycle. Agree materials, separation and collection quantities for your own programme.

Plan the service and price

Tell us how your stores work.

A typical dispatch week and your store receiving requirements let us build a realistic replenishment proposal.

  1. Store listAddresses, receiving days, windows and named or agreed contacts.
  2. Dispatch patternCollection point, readiness times and how store allocations are supplied.
  3. Normal and peak stockCarton, cage, pallet or rail quantities, dimensions, weights and seasonal increases.
  4. PlacementLoading bay, stockroom or other location, including stairs and carrying distance.
  5. Closed-store arrangementsWhich stores need night delivery, authorised access and completion requirements.
  6. Return loadStock, containers and agreed packaging quantities and destinations.
  7. VisibilityExpected counts, store PODs and the retailer's discrepancy contact.
  8. Commercial requirementFrequency, start date, extra movements and preferred pricing structure.

A tariff that fits the operation

The replenishment tariff reflects the stores, route frequency, geography, stock volumes, receiving time and return requirement. Pricing can be per vehicle, by box or another agreed structure. Separate urgent movements, additional handling and changes to the normal schedule are defined in the commercial plan.

For retail transport and purchasing teams

Assess the service behind the rate.

Use a clear operating brief to compare the service and agree responsibility, records and commercial arrangements before work starts.

Service fit

Agree the delivery rhythm

Define the store estate, normal frequency, allocation responsibility, receiving windows and placement. Separate planned replenishment from extra urgent runs and identify the approved route and dispatch contacts.

Performance visibility

Define what each delivery record shows

Agree store proof of delivery, counted units and the route for discrepancies or a changed delivery requirement. Use the actual receiving routine to define a useful service measure; no reporting platform or automatic stock-level alert is assumed.

Cost comparison

Include peaks and return capacity

Compare a representative trading week plus the expected peak. Include receiving time, handling, extra runs, returns, reusable containers and changes. This shows the scope behind a vehicle, box or contract rate.

Supplier set-up

Bring the approval brief with the schedule

Send supplier approval requirements, goods values and your proposed start date to sales. Discuss the applicable cover, commercial terms, purchase orders and invoicing requirements with the team before confirming the regular operation.

Read our standard trading terms before booking. Send your programme and supplier approval requirements to sales@synergixsameday.com, or call 01782 911 181 to discuss regular work.

Answers before you book

Store replenishment questions.

Practical answers about the service, handling, information and commercial arrangements.

Can you provide daily or weekly store replenishment?

Yes. Routes can be daily, weekly or built around another agreed pattern. Send the store list, dispatch volumes and receiving windows so we can plan the cycle.

Do you decide how much stock each store needs?

The retailer supplies its stock allocations and delivery instructions. We plan the transport, agreed checks and store handover. Sales forecasting, automatic reorder triggers and stock-system integrations are separate requirements to discuss.

Can different stores have different delivery days?

Yes. Store requirements form part of the route plan. Include preferred days, receiving windows and any restrictions so we can build a practical schedule.

Can you deliver into the stockroom?

Yes, where included in the agreed service. Tell us where stock needs to go, the carrying route and handling details. The store can also give placement instructions on arrival.

Can our regular driver learn our store routines?

Yes. Familiar route drivers learn access, parking, staff and receiving locations through repeated delivery. This continuity is a central part of the retail service.

Can you increase capacity at Christmas or for a promotion?

Yes. We can adapt agreed route frequency and capacity to changing demand. Share the calendar, forecast volumes and store allocations so the team can confirm the plan.

Can we transfer stock between stores?

Yes. Internal transfers can be arranged within the network in 24–72 hours, depending on the service and budget.

Can you replenish stores overnight?

Yes. Vetted keyholding delivery can be arranged for stores with an agreed unattended access and stock-placement procedure.

How do we see what each store received?

Store PODs show delivered box quantities. Receipt and loading checks support the movement through Northampton, with discrepancies raised to the relevant retailer contact.

Can you collect empty containers and returns?

Yes, when included in the route. Identify the stock and containers, quantities and destination so the return capacity and records can be planned.

Can you help with an urgent stock shortage?

Yes. Dedicated courier support can be arranged separately when stock cannot wait for its scheduled run. Confirm stock readiness, the receiver and the latest useful delivery time.

Is there a standard price for each delivery?

The tariff is agreed around the operation. Store locations, frequency, quantities, receiving service and return collections all affect the price. We can discuss vehicle, box or other suitable pricing.

Built around your retail operation

Build a replenishment routine your stores can trust.

Send your store list, normal delivery week and peak trading requirements. We will help connect warehouse dispatch, store receiving and the return journey in one workable plan.

Prefer email? sales@synergixsameday.com